GetTokenX()

This method returns a unique token number that enables accessing other API methods without your username and password.

Function To get Token using User name & Password 
URL https://api.k12insight.com/LTService1.svc/GetTokenX
Method POST 
 
Input Parameter Data Type Description
*Username String The username that is configured while signing up for Let's Talk! This field is mandatory.
*Password String The password that is configured while signing up for Let's Talk! This field is mandatory.
 
Output Parameter Data Type Description
Result String A unique token number which can be used to access other API methods without username and password.

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetTokenX");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
LoginService objLogin = new LoginService();
objLogin.Username = "john@abc.com";
objLogin.Password = "password";
var json = new JavaScriptSerializer().Serialize(objLogin);
//E.g Following Format will be require
streamWriter.Write(json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/GetTokenX');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"objLogin": {
"UserName": "john@abc.com",
"Password": "password"
}
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetTokenX\
-H 'Content-Type: application/json' \
-d '{"objLogin":{"UserName":"testuser@gmail.com","Password":"test123"}}'

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mport requests
url = "https://api.k12insight.com/LTService1.svc/GetTokenX"
payload = "{\r\n \"objLogin\": {\r\n \"UserName\": \"john@abc.com\",\r\n \"Password\": \"password\"\r\n }\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest As HttpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetTokenX"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Dim streamWriter As StreamWriter = New StreamWriter(httpWebRequest.GetRequestStream)
Dim objLogin As LoginService = New LoginService
objLogin.Username = "john@abc.com"
objLogin.Password = "password"
Dim json As String = JsonConvert.SerializeObject(objLogin)
streamWriter.Write(json)
streamWriter.Flush()
streamWriter.Close()

Dim httpResponse As HttpWebResponse = CType(httpWebRequest.GetResponse, HttpWebResponse)
Dim streamReader As StreamReader = New StreamReader(httpResponse.GetResponseStream)
Dim strresult As String = streamReader.ReadToEnd()
Dim result As Object = JsonConvert.DeserializeObject(strresult)

Output
{ 

    "Errors": [], 

    "Result": "48e8036b-4a93-44f3-9416-fdc915e9cc3d" 

} 
{ 

    "Errors": [], 

    "Result": "48e8036b-4a93-44f3-9416-fdc915e9cc3d" 

} 
{ 

    "Errors": [], 

    "Result": "48e8036b-4a93-44f3-9416-fdc915e9cc3d" 

} 
{ 

    "Errors": [], 

    "Result": "48e8036b-4a93-44f3-9416-fdc915e9cc3d" 

} 
{ 

    "Errors": [], 

    "Result": "48e8036b-4a93-44f3-9416-fdc915e9cc3d" 

} 

Create User (New)

To create a user, no need to pass isActive bit (It is True by Default), Once the user is created, the same will be active and no activation email will be sent.  

Function To create SIS users with school departments 
Url https://api.k12insight.com /LTService1.svc/SISGetAllActiveUsers 
Method Post
 
Input Parameter Data Type Description
*Token STRING The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*EmailId STRING User Email address. This field is mandatory.
EmployeeId  STRING SIS Employee Id 
MiddleName STRING User Middle Name
*FirstName STRING User First Name. This field is mandatory.
*LastName STRING User First Name. This field is mandatory.
Title STRING User Designation
* Role STRING Expected values from [System Administrator, Global User, Team member, Recorder] This field is mandatory.
IsActive Boolean User active? (True/False)
Departments  Object   Comma Separated List of School department IDs  
TeamMemberTopics Object Comma Separated List of Topics where the user is assigned as Team member
OwnerTopics Object Comma Separated List of Topics where the user is assigned as owner

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISCreateUser");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";
string EmailID= "spc1@gmailpro.ml";
string EmployeeID= "100";
string FirstName= "Francis";
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, EmailID = EmailID, EmployeeID = EmployeeId, FirstName= FirstName});
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/SISCreateUser');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"EmployeeId":"100",
"FirstName":"Francis"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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{"User":
"EmailID":"tantoney+27@zarca.com",
"EmployeeId":"tantoney27",
"FirstName":"27F",
"MiddleName":"27M",
"LastName":"Employee",
"Title":"Director of Finance",
"Role": "System Administrator",
"isActive": true,
"Departments": ["AA1"],
"TeamMemberTopics":["nexus-Copy"],
"OwnerTopics":["nexus-Copy"]
}
}

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import requests
url = "https://api.k12insight.com/LTService1.svc/SISCreateUser"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"EmailID\":\"spc1@gmailpro.ml\"\r\n,\r\n \"EmployeeId\":\"100\"\r\n,\r\n \"FirstName\":\"Francis\"\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISCreateUser"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim EmailID As String = "spc1@gmailpro.ml"
Dim EmployeeID As String = "100"
Dim FirstName As String = "Francis"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
EmailID,
EmployeeID,
FirstName
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "User added Successfully.",
"Status": true
}

{
"Reason": "User added Successfully.",
"Status": true
}

{
"Reason": "User added Successfully.",
"Status": true
}

{
"Reason": "User added Successfully.",
"Status": true
}

{
"Reason": "User added Successfully.",
"Status": true
}

Update User (New)

All fields included with the request other than Email Address will be updated using the below API request 

Function To Update SiS users with school department 
Url https://api.k12insight.com//LTService1.svc/SISUpdateUser
Method Post
 
Input Parameter Data Type Description
*Token STRING The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
EmailId STRING Either User Email address or SIS EmployeeID is Mandatory to update other user details 
EmployeeId  STRING SIS Employee Id [Optional] 
MiddleName STRING User Middle Name
*FirstName STRING User First Name. This field is mandatory.
*LastName STRING User First Name. This field is mandatory.
Title STRING User Designation
* Role STRING Expected values from [System Administrator, Global User, Team member, Recorder] This field is mandatory.
IsActive Boolean User active? (True/False)
Departments  Object   Comma Separated List of School department IDs
TeamMemberTopics Object Comma Separated List of Topics where the user is assigned as Team member
OwnerTopics Object Comma Separated List of Topics where the user is assigned as owner

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISUpdateuser");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";
string EmailID= "spc1@gmailpro.ml";
string EmployeeId= "100";
string FirstName= "Francis";
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, EmailID = EmailID, EmployeeId = EmployeeId=, FirstName= FirstName});
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/SISUpdateuser');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"EmployeeId":"100",
"FirstName":"Francis"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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{
"User":{
"Token":"6c59862c-df9e-46da-9c49-f76599717d5e",
"EmailID":"tantoney+27@zarca.com",
"EmployeeId":"tantoney28",
"FirstName":"22227F",
"MiddleName":"22227M",
"LastName":"22227L",
"Title":"Director of Finance",
"Role":"System Administrator",
"isActive":true,
"Departments":["AA1"],
"TeamMemberTopics":["nexus-Copy"],
"OwnerTopics":["nexus-Copy"]
}
}

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import requests
url = "https://api.k12insight.com/LTService1.svc/SISUpdateuser"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"EmailID\":\"spc1@gmailpro.ml\"\r\n,\r\n \"EmployeeId\":\"100\"\r\n,\r\n \"FirstName\":\"Francis\"\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISUpdateuser"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim EmailID As String = "spc1@gmailpro.ml"
Dim EmployeeID As String = "100"
Dim FirstName As String = "Francis"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
EmailID,
EmployeeID,
FirstName
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

Deactivate User (New)

To deactivate a user, the request should include isActive bit as false, For that case, API request doesn’t require to include team members and owner's topic list (TeamMemberDeptIds, OwnerDeptIds)

Function To deactivate the SIS user details
Url https://api.k12insight.com/LTService1.svc/SISUpdateuser
Method Post
The API request has an optional field for setting the new topic owner (NewTopicOwnerEmailID) to whom the ownership of topics needs to transfer. In case this is not present, then the ownership will be moved to the system administrator of the district.
Input Parameter Data Type Description
*Token STRING The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*EmailId STRING User Email address. This field is mandatory.
EmployeeId AlphaNumeric SIS employee ID
* IsActive Boolean User active? (True/False)
NewTopicOwnerEmailID String Email Id of another user in district to whom the ownership of Topics is transferred from the current user

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISDeactivateUser");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";
string EmailID= "spc1@gmailpro.ml";
string EmployeID= "100";
bool isActive= false;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, EmailID = EmailID, EmployeId = EmployeID, isActive = isActive});
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/SISDeactivateUser');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"EmployeeId":"100",
"isActive":false
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/_restAPI/LTservice.svc/SISDeactivateUser/
-H 'Content-Type: application/json' \
-d '{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"EmployeeId":"100",
"isActive":false
}

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import requests
url = "https://api.k12insight.com/LTService1.svc/SISDeactivateUser"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"EmailID\":\"spc1@gmailpro.ml\"\r\n,\r\n \"EmployeeId\":\"100\"\r\n,\r\n \"isActive\":false\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISDeactivateUser"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim EmailID As String = "spc1@gmailpro.ml"
Dim EmployeeID As String = "100"
Dim isActive As Boolean = false
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
EmailID,
EmployeeID,
isActive
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

{
"Reason": "User details updated Successfully.",
"Status": true
}

SISGetAllActiveUsers()

This method used to get all users of a district account

Function To get all users for a district 
URL https://api.k12insight.com /LTService1.svc/SISGetAllActiveUsers 
Method POST 
   
Output Parameter Data Type Description
Token  String  The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory. 

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISGetAllActiveUsers");

httpWebRequest.ContentType = "application/json";

httpWebRequest.Method = "POST";

using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))

{

string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";

var Json = new JavaScriptSerializer().Serialize(new { Token = Token});

streamWriter.Write(Json);

streamWriter.Flush();

streamWriter.Close();

}

var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();

using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))

{

string strresult = streamReader.ReadToEnd();

var result = JsonConvert.DeserializeObject(strresult);

}

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$request = new HttpRequest();

$request->setUrl('https://api.k12insight.com/LTService1.svc/SISGetAllActiveUsers');

$request->setMethod(HTTP_METH_POST);

$request->setHeaders(array(

'Content-Type' => 'application/json'

));

$request->setBody('{

"Token": "93493168-be6a-4624-8746-47e25f93f646"

}');

try {

$response = $request->send();

echo $response->getBody();

} catch (HttpException $ex) {

echo $ex;

}

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https://api.k12insight.com//LTService1.svc/ SISGetAllActiveUsers'

-H 'Content-Type: application/json' \

-d '{

"Token": "A97D1BAC-B5B5-4F12-880A-E1B34537D0BB"

}

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import requests

url = "https://api.k12insight.com/LTService1.svc//SISGetAllActiveUsers"

payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\"}"

headers = {

'Content-Type': "application/json",

}

response = requests.request("POST", url, data=payload, headers=headers)

print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/SISGetAllActiveUser"), HttpWebRequest)

httpWebRequest.ContentType = "application/json"

httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())

Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"

Dim Json = New JavaScriptSerializer().Serialize(New With {

Token

})

streamWriter.Write(Json)

streamWriter.Flush()

streamWriter.Close()

End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())

Dim strresult As String = streamReader.ReadToEnd()

Dim result = JsonConvert.DeserializeObject(strresult)

End Using

Output

{
"Users": [
{
"Departments": [
{
"Id": 193,
"Name": "D777"
}
],
"EmailAddress": "peter@zarca.com",
"EmployeeId": "D7771",
"FirstName": "Peter",
"ID": 138255,
"LastName": "Rudolf",
"MiddleName": "B",
"Permission": "Team Member",
"Status": "Active",
"Title": "Finance Manager",
"Topics": [
{
"Id": 787891749,
"Name": "Top 10 Achivement",
"isOwner": true
},
{
"Id": 787891730,
"Name": "Top 10 News",
"isOwner": false
}
],
"UserGroups": []
}
],
"objResponcesStatus": {
"Reason": "Success",
"Status": true
}
}

{
"Users": [
{
"Departments": [
{
"Id": 193,
"Name": "D777"
}
],
"EmailAddress": "peter@zarca.com",
"EmployeeId": "D7771",
"FirstName": "Peter",
"ID": 138255,
"LastName": "Rudolf",
"MiddleName": "B",
"Permission": "Team Member",
"Status": "Active",
"Title": "Finance Manager",
"Topics": [
{
"Id": 787891749,
"Name": "Top 10 Achivement",
"isOwner": true
},
{
"Id": 787891730,
"Name": "Top 10 News",
"isOwner": false
}
],
"UserGroups": []
}
],
"objResponcesStatus": {
"Reason": "Success",
"Status": true
}
}

{
"Users": [
{
"Departments": [
{
"Id": 193,
"Name": "D777"
}
],
"EmailAddress": "peter@zarca.com",
"EmployeeId": "D7771",
"FirstName": "Peter",
"ID": 138255,
"LastName": "Rudolf",
"MiddleName": "B",
"Permission": "Team Member",
"Status": "Active",
"Title": "Finance Manager",
"Topics": [
{
"Id": 787891749,
"Name": "Top 10 Achivement",
"isOwner": true
},
{
"Id": 787891730,
"Name": "Top 10 News",
"isOwner": false
}
],
"UserGroups": []
}
],
"objResponcesStatus": {
"Reason": "Success",
"Status": true
}
}

{
"Users": [
{
"Departments": [
{
"Id": 193,
"Name": "D777"
}
],
"EmailAddress": "peter@zarca.com",
"EmployeeId": "D7771",
"FirstName": "Peter",
"ID": 138255,
"LastName": "Rudolf",
"MiddleName": "B",
"Permission": "Team Member",
"Status": "Active",
"Title": "Finance Manager",
"Topics": [
{
"Id": 787891749,
"Name": "Top 10 Achivement",
"isOwner": true
},
{
"Id": 787891730,
"Name": "Top 10 News",
"isOwner": false
}
],
"UserGroups": []
}
],
"objResponcesStatus": {
"Reason": "Success",
"Status": true
}
}

{
"Users": [
{
"Departments": [
{
"Id": 193,
"Name": "D777"
}
],
"EmailAddress": "peter@zarca.com",
"EmployeeId": "D7771",
"FirstName": "Peter",
"ID": 138255,
"LastName": "Rudolf",
"MiddleName": "B",
"Permission": "Team Member",
"Status": "Active",
"Title": "Finance Manager",
"Topics": [
{
"Id": 787891749,
"Name": "Top 10 Achivement",
"isOwner": true
},
{
"Id": 787891730,
"Name": "Top 10 News",
"isOwner": false
}
],
"UserGroups": []
}
],
"objResponcesStatus": {
"Reason": "Success",
"Status": true
}
}

CreateUser()

This API method is used to Create a new User. It requires a POST request with the User object in the request body. The response will contain a Result field with the status and error message if any.

Function To create a user
Url https://api.k12insight.com/LTService1.svc/CreateUser
Method Post
 
Input Parameter Data Type Description
*Token STRING The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*EmailId STRING User Email address. This field is mandatory.
MiddleName STRING User Middle Name
*FirstName STRING User First Name. This field is mandatory.
*LastName STRING User Last Name. This field is mandatory.
Title STRING User Designation
* Role STRING Expected values from [System Administrator, Global User, Team member, Recorder] This field is mandatory.
IsActive Boolean User active? (True/False)
TeamMemberTopics Object Comma Separated List of Topics where the user is assigned as Team member
OwnerTopics Object Comma Separated List of Topics where the user is assigned as owner

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/CreateUser");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";
string EmailID= "spc1@gmailpro.ml";
string FirstName= "John";
string LastName= "Francis";

var Json = new JavaScriptSerializer().Serialize(new { Token = Token, EmailID = EmailID, FirstName, LastName= LastName});
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/CreateUser');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"FirstName":"John",
"LastName":"Francis"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/_restAPI/LTservice.svc/CreateUser/
-H 'Content-Type: application/json' \
-d '{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"FirstName":"John",
"LastName":"Francis"
}

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import requests
url = "https://api.k12insight.com/LTService1.svc/CreateUser"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"EmailID\":\"spc1@gmailpro.ml\"\r\n,\r\n \"FirstName\":\"John\"\r\n,\r\n \"LastName\":\"Francis\"\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/CreateUser"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim EmailID As String = "spc1@gmailpro.ml"
Dim FirstName As String = "John"
Dim LastName As String = "Francis"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
EmailID,
FirstName,
LastName
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
    "Errors": "User added Successfully.",
    "Result": true
}

{
    "Errors": "User added Successfully.",
    "Result": true
}

{
    "Errors": "User added Successfully.",
    "Result": true
}

{
    "Errors": "User added Successfully.",
    "Result": true
}

{
    "Errors": "User added Successfully.",
    "Result": true
}

UpdateUser()

This API method is used to Update or Edit the User. It requires a POST request with the User object in the request body. The response will contain a Result field with the status and error message if any.

Function To Edit the user details
Url https://api.k12insight.com/LTService1.svc/Updateuser
Method Post
 
Input Parameter Data Type Description
*Token STRING The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*EmailId STRING User Email address. This field is mandatory.
MiddleName STRING User Middle Name
*FirstName STRING User First Name. This field is mandatory.
*LastName STRING User Last Name. This field is mandatory.
Title STRING User Designation
* Role STRING Expected values from System Administrator, Global User, Team member, Recorder This field is mandatory.
IsActive Boolean User active? (True/False)
NewTopicOwnerEmailID String This paramater will assign current user topics to new user, this is needed if we are deactivating user in IsActive field above by passing IsActive=false
TeamMemberTopics Object Comma Separated List of Topics where the user is assigned as Team member
OwnerTopics Object Comma Separated List of Topics where the user is assigned as owner

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateUser()");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";
string EmailID= "spc1@gmailpro.ml";
string FirstName= "John";
string LastName= "Francis";

var Json = new JavaScriptSerializer().Serialize(new { Token = Token, EmailID = EmailID, FirstName, LastName= LastName});
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/UpdateUser');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"FirstName":"John",
"LastName":"Francis"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/_restAPI/LTservice.svc/UpdateUser/
-H 'Content-Type: application/json' \
-d '{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"EmailID":"spc1@gmailpro.ml",
"FirstName":"John",
"LastName":"Francis"
}

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import requests
url = "https://api.k12insight.com/LTService1.svc/UpdateUser"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"EmailID\":\"spc1@gmailpro.ml\"\r\n,\r\n \"FirstName\":\"John\"\r\n,\r\n \"LastName\":\"Francis\"\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateUser"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim EmailID As String = "spc1@gmailpro.ml"
Dim FirstName As String = "John"
Dim LastName As String = "Francis"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
EmailID,
FirstName,
LastName
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
 "Errors": "User updated Successfully.",
    "Result": true
}

{
 "Errors": "User updated Successfully.",
    "Result": true
}

{
 "Errors": "User updated Successfully.",
    "Result": true
}

{
 "Errors": "User updated Successfully.",
    "Result": true
}

{
 "Errors": "User updated Successfully.",
    "Result": true
}

GetTimeline()

This method is used to obtain dialogue timeline.

Function TO OBTAIN DIALOGUE TIMELINE 
Url https://api.k12insight.com/LTService1.svc/GetTimeline
Method Post
 
Input Parameter Data Type Description
*Token STRING The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*CaseId Int64 The Case ID created from the method CreateDialogue() This field is mandatory.
 
Output Parameter Data Type Description
Errors []
IsTTimeline Success

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetTimeline");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "d4718c1e-4b6e-499a-8056-cc3b76f67393";
Int64 CaseId = 209639;

var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/GetTimeline');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":209639
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetTimeline/
-H '{

    "Token": "21bf7ef9-314c-4ff6-8b73-4f2fd1efa4cb",

    "CaseId": 4594631

}

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import requests
url = "https://api.k12insight.com/LTService1.svc/GetTimeline"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":209639\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetTimeline"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 209639
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Errors": [],
"lstTimeline": [
{
"ActionId": -2,
"Activity": "Sent feedback Form to Customer, Paul",
"AttachmentID": 97655,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "feedback form sent to Customer, Paul",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "",
"Message1": "",
"Message2": "",
"MessagePlain": "",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 2,
"UserId": 88777,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
},
{
"ActionId": 3,
"Activity": "",
"AttachmentID": 0,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "Paul Andrews",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "Updated dialogue status: marked as 'Closed'",
"Message1": "",
"Message2": "",
"MessagePlain": "Updated dialogue status: marked as 'Closed'",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 1,
"UserId": 0,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
}
]
}

{
"Errors": [],
"lstTimeline": [
{
"ActionId": -2,
"Activity": "Sent feedback Form to Customer, Paul",
"AttachmentID": 97655,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "feedback form sent to Customer, Paul",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "",
"Message1": "",
"Message2": "",
"MessagePlain": "",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 2,
"UserId": 88777,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
},
{
"ActionId": 3,
"Activity": "",
"AttachmentID": 0,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "Paul Andrews",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "Updated dialogue status: marked as 'Closed'",
"Message1": "",
"Message2": "",
"MessagePlain": "Updated dialogue status: marked as 'Closed'",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 1,
"UserId": 0,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
}
]
}

{
"Errors": [],
"lstTimeline": [
{
"ActionId": -2,
"Activity": "Sent feedback Form to Customer, Paul",
"AttachmentID": 97655,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "feedback form sent to Customer, Paul",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "",
"Message1": "",
"Message2": "",
"MessagePlain": "",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 2,
"UserId": 88777,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
},
{
"ActionId": 3,
"Activity": "",
"AttachmentID": 0,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "Paul Andrews",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "Updated dialogue status: marked as 'Closed'",
"Message1": "",
"Message2": "",
"MessagePlain": "Updated dialogue status: marked as 'Closed'",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 1,
"UserId": 0,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
}
]
}

{
"Errors": [],
"lstTimeline": [
{
"ActionId": -2,
"Activity": "Sent feedback Form to Customer, Paul",
"AttachmentID": 97655,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "feedback form sent to Customer, Paul",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "",
"Message1": "",
"Message2": "",
"MessagePlain": "",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 2,
"UserId": 88777,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
},
{
"ActionId": 3,
"Activity": "",
"AttachmentID": 0,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "Paul Andrews",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "Updated dialogue status: marked as 'Closed'",
"Message1": "",
"Message2": "",
"MessagePlain": "Updated dialogue status: marked as 'Closed'",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 1,
"UserId": 0,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
}
]
}

{
"Errors": [],
"lstTimeline": [
{
"ActionId": -2,
"Activity": "Sent feedback Form to Customer, Paul",
"AttachmentID": 97655,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "feedback form sent to Customer, Paul",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "",
"Message1": "",
"Message2": "",
"MessagePlain": "",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 2,
"UserId": 88777,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
},
{
"ActionId": 3,
"Activity": "",
"AttachmentID": 0,
"BounceDetailBody": "",
"BounceDetails": "",
"BounceReason": "",
"Date": "on Aug 4, at 9:15am",
"Details": "Paul Andrews",
"IsBounce": false,
"IsDeleted": false,
"IsWorkflow": false,
"Message": "Updated dialogue status: marked as 'Closed'",
"Message1": "",
"Message2": "",
"MessagePlain": "Updated dialogue status: marked as 'Closed'",
"MessagePlain1": "",
"MessagePlain2": "",
"New": false,
"ProfilePicThumb": "",
"ReplyCCEmailIdCount": 0,
"RplBncCnt": 0,
"Score": "",
"TranslateText": "",
"Type": 1,
"UserId": 0,
"UserName": "Paul Andrews",
"isCustomerReplied": false,
"lstReplyCCEmail": []
}
]
}

GetDialogueByTopic()

This method used to get the dialogues based on Topic and Dialogue Date

Function TO GET THE DIALOGUES BASED ON TOPIC AND DIALOGUE DATE 
URL https://api.k12insight.com/LTService1.svc/GetDialogueByTopic
Method POST 
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*CaseDate String The date when the dialogues are created and should be with a format “MM/DD/YYYY” This field is mandatory The API will consider the dialogues updated for the day as well
*TopicID Long In order to get TopicId, first call GetTopic() function which will return id and name. This field is mandatory
 
Output Parameter Data Type Description
Errors []
ListCount INT No. of Tickets
lstTickets Success

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetDialogueByTopic");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 TopicId = 316;
string CaseDate = "01/20/2022";

var Json = new JavaScriptSerializer().Serialize(new { Token = Token, TopicId = TopicId, CaseDate = CaseDate });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

Output

{
"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "1232",
"CreationDate": "9/9/2014 6:21:40 AM",
"CustName": "abc",
"CustomerEmail": "abc@gmail.com",
"CustomerPhone": "0",
"CustomerTypes": [
"Tulane Family Member"
],
"TicketDescription": "My CPU is Very slow and it getting shut down frequently so please do this needful.",
"TicketOwner": "IT Helpdesk",
"TicketPriority": "",
"TicketStatus": "Closed",
"TicketSubject": "Machine Problem",
"TicketType": "Compliment",
"Topic": "IT"
}
]
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/GetDialogueByTopic');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"TopicId":316,
"CaseDate":"01/20/2022"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetDialogueByTopic
-H 'Content-Type: application/json' \
-d '{

"Token":"87e0e8b7-a2af-4caf-802e-f79ccfcba239",

"TopicID":787907436,

"CaseDate":"10/12/2023"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/GetDialogueByTopic"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"TopicId\":316\r\n,\r\n \"CaseDate\":123564\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetDialogueByTopic"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim TopicId As Long = 316
Dim CaseDate As String = "01/20/2022"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
TopicId,
CaseDate
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

GetDialogue()

This method is used to retrieve a dialogue from Let's Talk system

Function TO RETRIEVE A DIALOGUE FROM LET'S TALK SYSTEM 
Url https://api.k12insight.com/LTService1.svc/GetDialogue
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*CaseId Long The Case ID created from the method CreateDialogue() This field is mandatory
 
Output Parameter Data Type Description
Errors []
ListCount INT No. of Tickets
lstTickets Success

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetDialogue");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/GetDialogue');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":1232
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetDialogue\
-H 'Content-Type: application/json' \
-d '{

"Token": "457a22f5-18ea-4679-9c98-8339f94cc49b",

"CaseId": 4594631

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/GetDialogue"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":1232\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetDialogue"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

{

"Errors": [],
"ListCount": 1,
"lstTickets": [
{
"CaseId": "",
"CreationDate": "",
"CustName": "",
"CustomerEmail": "",
"CustomerPhone": "0",
"CustomerTypes": [
"Student"
],
"LastUpdatedDate": “",
"TicketDescription": "
"TicketOwner": "",
"TicketPriority": "",
"TicketStatus": "",
"TicketSubject": "",
"TicketType": "",
"Topic": "",
"TopicID":
}
]
}

GetTags()

This method used to get tags.

Function TO RETRIEVE A DIALOGUE FROM LET'S TALK SYSTEM 
Url https://api.k12insight.com/LTService1.svc/GetTags
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
 
Output Parameter Data Type Description
Errors []
Result Success

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetTags");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Int64 CaseId = 1232;
string Token = "93493168-be6a-4624-8746-47e25f93f646";
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/GetTags');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":5323
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetTags\
-H 'Content-Type: application/json' \
-d '{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668"

},

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import requests
url = "https://k12insight.com/_restApi/LTservice.svc/GetTags"
payload = "{\r\n \"objToken\": {\r\n \"StrToken\": \"53387ab4-077e-419b-a015-47ccd8266e7c\"\r\n }\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetTags"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim CaseId As Long = 1232
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

"Result":[{
"TagID":1232,
"DisplaytagName":"my Tag",
"TagCategoryID":3231,
"TagMappingID":55,
"LoginCorpNo":2323
}]

"Result":[{
"TagID":1232,
"DisplaytagName":"my Tag",
"TagCategoryID":3231,
"TagMappingID":55,
"LoginCorpNo":2323
}]

"Result":[{
"TagID":1232,
"DisplaytagName":"my Tag",
"TagCategoryID":3231,
"TagMappingID":55,
"LoginCorpNo":2323
}]

"Result":[{
"TagID":1232,
"DisplaytagName":"my Tag",
"TagCategoryID":3231,
"TagMappingID":55,
"LoginCorpNo":2323
}]

"Result":[{
"TagID":1232,
"DisplaytagName":"my Tag",
"TagCategoryID":3231,
"TagMappingID":55,
"LoginCorpNo":2323
}]

GetActiveUsers()

This method used to get active users. *CaseIdInt64The method GetActiveUser() will return the an IntLoginCorpNo. This field is mandatory.

Function TO GET ACTIVE USERS. 
Url https://api.k12insight.com/LTService1.svc/GetActiveUsers
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
 
Output Parameter Data Type Description
Errors []
Result Success

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetActiveUsers");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Int64 CaseId = 1232;
string Token = "93493168-be6a-4624-8746-47e25f93f646";
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/GetActiveUsers');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":5323
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

Copied!
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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetActiveUsers\
-H 'Content-Type: application/json' \
-d '{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

"CaseId": 4598133

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/GetActiveUsers"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/GetActiveUsers"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim CaseId As Long = 1232
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

"CaseId": 4598133

}

{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

"CaseId": 4598133

}

{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

"CaseId": 4598133

}

{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

"CaseId": 4598133

}

{

"Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

"CaseId": 4598133

}

CreateDialogue()

This method is used to file a dialogue in Let's Talk system.

Function This method is used to file a dialogue in Let's Talk system.
Url https://api.k12insight.com/LTService1.svc/CreateDialogue
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
Caseid Long The method CreateDialogue() will return the an Case ID.
*SubmissionType Int There are a total of 5 submission types. 1 - Question 2 - Comment 3 - Suggestion 4 - Concern 5 - Compliment This field is mandatory.
*Description String Enter brief about the case This field is mandatory.
*Departmentid Long In order to get DepartmentId first call GetTopic() function which will return id and name.
*LstRequestedUserType Array Int There are a total of 5 user types. 1 - Student 2 - Employee 3 - Parent/Guardian 4 - Community member This field is mandatory.
Requesteduseranonimity Boolean Use 1 to file dialogue anonymously and 0 for non-anonymous (Email or phone number is compulsory for non-anonymous)
Requesteduser String This parameter is used to fetch the customer’s name who is submitting the dialogue.
Requesteduseremail String This parameter is used to fetch the customer’s email who is submitting the dialogue.
RequestedcontactNo String This parameter is used to fetch the customer's phone number who is submitting the dialogue.
*Title String Enter subject of dialogue This field is mandatory.
Uploadid String Use the uploadid generated with GetUploadID() method.
Filenames String Enter file names separated with #ASP.NET#. Only two are allowed.
   
Output Parameter Data Type Description
Result String The case ID is a unique number assigned to each dialogue after the dialogue is created.

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

Copied!
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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/CreateDialogue");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Dialogue objDialogue = new Dialogue();
Token objToken = new Token();
objToken .StrToken = “93493168-be6a-4624-8746-47e25f93f646”;
objDialogue.SubmissionType = 1;
objDialogue.Description="API final test temporary 34234234";
objDialogue.LstRequestedUserType=[ 1, 2 ];
objDialogue.RequestedUserAnonimity= false;
objDialogue.RequestedUser=”john smith”;
objDialogue.RequestedUserEmail=”smith@nomail.com”
objDialogue.RequestedContactNo=”12345678”;
objDialogue.Title=”API testing”;
objDialogue.Lang=0;
var Json = javaScriptSerializer.Serialize(new {Dialogue = objDialogue , Token = objToken });
streamWriter.Write(json);
streamWriter.Flush();
streamWriter.Close();

}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/CreateDialogue');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));

$request->setBody('{
"objDialogue": {
"SubmissionType": 0,
"Description": "10 30 jan 2019",
"LstRequestedUserType": [1],
"RequestedUserAnonimity": false,
"RequestedUser": "user",
"RequestedUserEmail": "abcd@xyz.com",
"RequestedContactNo": "1019181716",
"Title": "10 30 jan 2019",
"Origin": 1,
"Lang": 0,
"DepartmentId" : 91229
},
"objToken": {
"StrToken": "e0a47d08-f229-445c-9837-59a8e6bcd01b"
}
}');

try {
$response = $request->send();

echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/CreateDialogue \
-H 'Content-Type: application/json' \
-d '{
"objDialogue":{
"SubmissionType":0,
"Description":"10 30 jan 2019",
"LstRequestedUserType":[1],
"RequestedUserAnonimity":false,
"RequestedUser":"user",
"RequestedUserEmail":"abcd@xyz.com",
"RequestedContactNo":"1019181716",
"Title":"10 30 jan 2019",
"Origin":1,
"Lang":0,
"DepartmentId" :91229
},
"Token":"7472bd65-b714-4bc5-b012-4501cec58f96"
}'

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import requests
url = "https://api.k12insight.com/LTService1.svc/CreateDialogue"
payload = "{\r\n \"objDialogue\": {\r\n \"SubmissionType\": 0,\r\n \"Description\": \"10 30 jan 2019\",\r\n \"LstRequestedUserType\": [1],\r\n \"RequestedUserAnonimity\": false,\r\n \"RequestedUser\": \"user\",\r\n \"RequestedUserEmail\": \"abcd@xyz.com\",\r\n \"RequestedContactNo\": \"1019181716\",\r\n \"Title\": \"10 30 jan 2019\",\r\n \"Origin\": 1,\r\n \"Lang\": 0,\r\n \"DepartmentId\" : 91229\r\n },\r\n \"objToken\": {\r\n \"StrToken\": \"e0a47d08-f229-445c-9837-59a8e6bcd01b\"\r\n }\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)

print(response.text)

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Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest As HttpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/CreateDialogue"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Dim streamWriter As StreamWriter = New StreamWriter(httpWebRequest.GetRequestStream)
Dim objDialogue As Dialogue = New Dialogue()
objDialogue.Token = “93493168-be6a-4624-8746-47e25f93f646”
objDialogue.SubmissionType = 1
objDialogue.Description="API final test temporary 34234234"
objDialogue.LstRequestedUserType=[1,2];
objDialogue.RequestedUserAnonimity= false
objDialogue.RequestedUser=”john smith”
objDialogue.RequestedUserEmail=”smith@nomail.com”
objDialogue.RequestedContactNo=”1234567890”
objDialogue.Title=”API testing”
objDialogue.Lang=0
Dim Json1 As Object = JavaScriptSerializer.Serialize(New Object() {Dialogue = objDialogue, Token = objToken})
streamWriter.Write(json)
streamWriter.Flush()
streamWriter.Close()
Dim httpResponse As HttpWebResponse = CType(httpWebRequest.GetResponse, HttpWebResponse)
Dim streamReader As StreamReader = New StreamReader(httpResponse.GetResponseStream)
Dim strresult As String = streamReader.ReadToEnd()
Dim result As Object = JsonConvert.DeserializeObject(strresult)

Output
{ 

    "Errors": [], 

    "Result": 4698150 

} 
{ 

    "Errors": [], 

    "Result": 4698150 

} 
{ 

    "Errors": [], 

    "Result": 4698150 

} 
{ 

    "Errors": [], 

    "Result": 4698150 

} 
{ 

    "Errors": [], 

    "Result": 4698150 

} 

UpdateStatusWithCaseId()

This method is used to update the status of Dialogue through case id.

Function THIS METHOD IS USED TO UPDATE THE STATUS OF DIALOGUE THROUGH CASE ID.   
Url https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseId
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*CaseId Int Enter caseid of Dialogue
Value String 1 - In progress 2 - Pending details 3 - ClosedThis field is mandatory.
 
Output Parameter Data Type Description
Result Int Return result 1 if successfully updated

1.

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2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseId");

httpWebRequest.ContentType = "application/json";

httpWebRequest.Method = "POST";

using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))

{

string Token = "93493168-be6a-4624-8746-47e25f93f646";

Int64 CaseId = 1232;

Int64 Value = 1;

var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Value = Value });

streamWriter.Write(Json);

streamWriter.Flush();

streamWriter.Close();

}

var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();

using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))

{

string strresult = streamReader.ReadToEnd();

var result = JsonConvert.DeserializeObject(strresult);

}

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$request = new HttpRequest();

$request->setUrl('https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseId');

$request->setMethod(HTTP_METH_POST);

$request->setHeaders(array(

'Content-Type' => 'application/json'

));

$request->setBody('{

"Token": "93493168-be6a-4624-8746-47e25f93f646",

"CaseId":1232,

"Value":1

}');

try {

$response = $request->send();

echo $response->getBody();

} catch (HttpException $ex) {

echo $ex;

}

Copied!
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curl -X POST \

https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseId\

-H 'Content-Type: application/json' \

-d '{

"Token": "457a22f5-18ea-4679-9c98-8339f94cc49b",

"CaseId": 1232,

"Value": 1

},

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import requests

url = "https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseId"

payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":1232\r\n,\r\n \"Value\":1\r\n}"

headers = {

'Content-Type': "application/json",

}

response = requests.request("POST", url, data=payload, headers=headers)

print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseId'"), HttpWebRequest)

httpWebRequest.ContentType = "application/json"

httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())

Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"

Dim CaseId As Long = 1232

Dim Value As Int = 1

Dim Json = New JavaScriptSerializer().Serialize(New With {

Token,

CaseId,

Values

})

streamWriter.Write(Json)

streamWriter.Flush()

streamWriter.Close()

End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())

Dim strresult As String = streamReader.ReadToEnd()

Dim result = JsonConvert.DeserializeObject(strresult)

End Using

Output
Result: 1
Result: 1
Result: 1
Result: 1
Result: 1

AddComment()

This method used to save comment.

Function TO SAVE COMMENT. 
Url https://api.k12insight.com/LTService1.svc/AddComment
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*Comment String Add comment for dialogue This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Errors []
Result Success

1.

Create a Website or Application in Visual Studio.

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Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/AddComment");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Comment = "comment added";
Int64 CaseId = 1232;
string Token = "93493168-be6a-4624-8746-47e25f93f646";
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Comment = Comment });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/AddComment');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":5323,
"Comment":"dialogue comment"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/AddComment\
-H 'Content-Type: application/json' \
-d '{

    "Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

    "CaseId": 4598133,

    "Comment": "dialogue comment"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/AddComment"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564\r\n ,\r\n \"Comment\": \"dialogue comment\"\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/AddComment"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Comment As String = "comment added"
Dim CaseId As Long = 1232
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
Comment
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

AddTags()

This method used to add tags.

Function TO ADD TAGS. 
Url https://api.k12insight.com/LTService1.svc/AddTags
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*Value List<string> This GetTags() returns TagName and TagId This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Errors []
Result Success

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/AddTags");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
List tags = new List();
tags.Add(1235);
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Value = tags });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/AddTags');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"Value":[12,5422]
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/AddTags\
-H 'Content-Type: application/json' \
-d '{

    "Token": "e2beb2f7-5e38-4dcd-af3e-494f56d6d668",

    "CaseId": 4598133,

    "Value": [

        12,

        106814

    ]

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/AddTags"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"Value\": [232,8555] \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/AddTags"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim tags As List(Of Long) = New List(Of Long)()
tags.Add(1235)
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
Value = tags
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Errors": [],
"Result": "Success"
}

{
"Errors": [],
"Result": "Success"
}

{
"Errors": [],
"Result": "Success"
}

{
"Errors": [],
"Result": "Success"
}

{
"Errors": [],
"Result": "Success"
}

UpdateStatusWithCaseNo()

This method is used to update the status of Dialogue through case number.

Function TO UPDATE THE STATUS OF DIALOGUE THROUGH CASE NUMBER. 
Url https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseNo
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk! This field is mandatory.
*CaseID Int Enter Case Number of Dialogue This field is mandatory.
*Value String 1 - In progress 2 - Pending details 3 - Closed This field is mandatory.
 
Output Parameter Data Type Description
Result Int Returns result “1” if successfully updated

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseNo");

httpWebRequest.ContentType = "application/json";

httpWebRequest.Method = "POST";

using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))

{

string Token = "93493168-be6a-4624-8746-47e25f93f646";

Int64 CaseId = 1232;

Int64 Value = 1;

var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Value = Value });

streamWriter.Write(Json);

streamWriter.Flush();

streamWriter.Close();

}

var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();

using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))

{

string strresult = streamReader.ReadToEnd();

var result = JsonConvert.DeserializeObject(strresult);

}

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$request = new HttpRequest();

$request->setUrl('https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseNo');

$request->setMethod(HTTP_METH_POST);

$request->setHeaders(array(

'Content-Type' => 'application/json'

));

$request->setBody('{

"Token": "93493168-be6a-4624-8746-47e25f93f646",

"CaseId":1232,

"Value":1

}');

try {

$response = $request->send();

echo $response->getBody();

} catch (HttpException $ex) {

echo $ex;

}

Copied!
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curl -X POST \

https://api.k12insight.com/LTService1.svc/ UpdateStatusWithCaseNo'\

-H 'Content-Type: application/json' \

-d '{

"Token": "457a22f5-18ea-4679-9c98-8339f94cc49b",

"CaseId": 4594631,

"Value": 1

},

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import requests
url = "https://api.k12insight.com/_restApi/LTservice.svc/_restApi/LTservice.svc/UpdateStatusWithCaseNo"
payload = "{\r\n \"objDialogue\": {\r\n \"CaseNo\": 56,\r\n \"Status\": \"1\"\r\n },\r\n \"objToken\": {\r\n \"StrToken\": \"93493168-be6a-4624-8746-47e25f93f646\"\r\n }\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)

print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateStatusWithCaseNo'"), HttpWebRequest)

httpWebRequest.ContentType = "application/json"

httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())

Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"

Dim CaseId As Long = 1232

Dim Value As Int = 1

Dim Json = New JavaScriptSerializer().Serialize(New With {

Token,

CaseId,

Values

})

streamWriter.Write(Json)

streamWriter.Flush()

streamWriter.Close()

End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())

Dim strresult As String = streamReader.ReadToEnd()

Dim result = JsonConvert.DeserializeObject(strresult)

End Using

Output
Result: 1
Result: 1
Result: 1
Result: 1
Result: 1

GetTopic()

This method is used to get topic’s name and topic’s ID.

Function TO GET TOPIC’S NAME AND TOPIC’S ID 
Url https://api.k12insight.com/LTService1.svc/GetTopic
Method Post
 
Input Parameter Data Type Description
*Token String The username that is configured while signing up for Let's Talk! This field is mandatory.
 
Output Parameter Data Type Description
Result String Topic ID and Name are returned, and this ID can be further used in CreateDialogue() function to create a dialogue.

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/_restApi/ltservice.svc/GetTopic");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Token objToken= new Token ();
objToken .StrToken = “93493168-be6a-4624-8746-47e25f93f646”;
var Json = javaScriptSerializer.Serialize(new {Dialogue = objDialogue , Token = objToken });
streamWriter.Write(json);
streamWriter.Flush();
streamWriter.Close();

}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/_restApi/LTservice.svc/GetTopic');
$request->setMethod(HTTP_METH_POST);

$request->setHeaders(array(
'Content-Type' => 'application/json'
));

$request->setBody('{
"objToken": {
"StrToken": "53387ab4-077e-419b-a015-47ccd8266e7c"
}
}');

try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

Copied!
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curl -X POST \
https://api.k12insight.com/LTService1.svc/GetTopic \
-H 'Content-Type: application/json' \
-d '{

"Token": "457a22f5-18ea-4679-9c98-8339f94cc49b"

}'

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import requests
url = "https://api.k12insight.com/_restApi/LTservice.svc/GetTopic"
payload = "{\r\n \"objToken\": {\r\n \"StrToken\": \"53387ab4-077e-419b-a015-47ccd8266e7c\"\r\n }\r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest As HttpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/_restApi/ltservice.svc/GetTopic"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Dim streamWriter As StreamWriter = New StreamWriter(httpWebRequest.GetRequestStream)
Dim objToken As Token= New Token()
objToken .StrToken = “93493168-be6a-4624-8746-47e25f93f646”
Dim Json1 As Object = JavaScriptSerializer.Serialize(New Object() {Dialogue = objDialogue, Token = objToken})
streamWriter.Write(json)
streamWriter.Flush()
streamWriter.Close()
Dim httpResponse As HttpWebResponse = CType(httpWebRequest.GetResponse, HttpWebResponse)
Dim streamReader As StreamReader = New StreamReader(httpResponse.GetResponseStream)
Dim strresult As String = streamReader.ReadToEnd()
Dim result As Object = JsonConvert.DeserializeObject(strresult)

Output
{"Id":12345,"Name":"Accounts"}
{"Id":12345,"Name":"Accounts"}
{"Id":12345,"Name":"Accounts"}
{"Id":12345,"Name":"Accounts"}
{"Id":12345,"Name":"Accounts"}

ReplyToCustomer()

This method used to reply to customer.

Function TO REPLY TO CUSTOMER. 
Url https://api.k12insight.com/LTService1.svc/ReplyToCustomer
Method Post
  *StatusInt16Dialogue status 1- In Progress 2- Pending Details 3- Closed This field is mandatory.
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*ReplySubject String Please add Reply Subject This field is mandatory.
*ReplyText String Please add Reply text This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ReplyToCustomer");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Int16 Status = 1;
string ReplyText = "Reply Text";
string ReplySubject = "Reply Subject";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, ReplySubject = ReplySubject, ReplyText = ReplyText, Status = Status });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ReplyToCustomer');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"ReplySubject":"Reply Subject",
"ReplyText":"Reply Text"
"Status":1
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ReplyToCustomer\
-H 'Content-Type: application/json' \
-d '{

    "Token": "4636adc2-cffb-44c4-bdf6-c29a24c65ef1",

    "CaseId": 4594631,

    "ReplySubject": "Reply Subject",

    "ReplyText": "Reply Text",

    "Status": 2

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ReplyToCustomer"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"ReplySubject\": \"Reply Subject\",\r\n \"ReplyText\": \"Reply Text\",\r\n \"Status\": 2 \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ReplyToCustomer"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Status As Short = 1
Dim ReplyText As String = "Reply Text"
Dim ReplySubject As String = "Reply Subject"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
ReplySubject,
ReplyText,
Status
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

UpdateCaseOwner()

This method is used to update owner of the dialogue based on case number.

Function TO UPDATE OWNER OF THE DIALOGUE BASED ON CASE NUMBER 
Url https://api.k12insight.com/LTService1.svc/UpdateCaseOwner
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*CaseOwner Int64 The method GetActiveUser() will return the an IntLoginCorpNo. This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateCaseOwner");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Int64 CaseOwner = 23541;
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, CaseOwner = CaseOwner });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/UpdateCaseOwner');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"CaseOwner":10222
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/UpdateCaseOwner\
-H 'Content-Type: application/json' \
-d '{

"Token":"87e0e8b7-a2af-4caf-802e-f79ccfcba239",

"CaseId":402888,

"CaseOwner":126888

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/UpdateCaseOwner"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"CaseOwner\": 45322 \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/UpdateCaseOwner"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim CaseOwner As Long = 23541
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
CaseOwner
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{

"Reason": "Success",

"Status": true

}

{

"Reason": "Success",

"Status": true

}

{

"Reason": "Success",

"Status": true

}

{

"Reason": "Success",

"Status": true

}

{

"Reason": "Success",

"Status": true

}

SetBookmark()

This method used to set bookmark.

Function TO UPDATE CASE OWNER. 
Url https://api.k12insight.com/LTService1.svc/SetBookmark
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*IsBookMark Boolean Set book mark 1-Set Bookmark 0-Remove from BookMark This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

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Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/SetBookmark");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
Int16 IsBookMark = 1;
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, IsBookMark = IsBookMark });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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//$request = new HttpRequest();
// $request->setUrl('https://api.k12insight.com/LTService1.svc/SetBookmark');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"IsBookMark":1
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/SetBookmark\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "IsBookMark": 1

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/SetBookmark"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"IsBookMark\": 1 \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/SetBookmark"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim IsBookMark As Short = 1
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
IsBookMark
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

SaveTopic()

This method used to save topic.

Function TO SAVE TOPIC. 
Url https://api.k12insight.com/LTService1.svc/SaveTopic
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*TopicId String Enter Topic Id. This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

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// Used for SaveTopic
var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/SaveTopic");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string TopicId = "Topic Id";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, TopicId = TopicId });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/SaveTopic');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"TopicId":1213
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/SaveTopic\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "TopicId": 160540

}

,

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import requests
url = "https://api.k12insight.com/LTService1.svc/SaveTopic"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"TopicId\": 2341 \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/SaveTopic"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"
Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim TopicId As String = "Topic Id"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
TopicId
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using
Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)
Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ForwardDialogue()

This method used to forward dialogue.

Function TO FORWARD DIALOGUE. 
Url https://api.k12insight.com/LTService1.svc/ForwardDialogue
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*IntroMessage String Introduction Message This field is mandatory.
*ToEmail String To Email Address This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ForwardDialogue");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string ToEmail = "ToEmail";
string IntroMessage = "Change IntroMessage";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, IntroMessage = IntroMessage, ToEmail = ToEmail });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ForwardDialogue');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"IntroMessage":"Reply Text",
"ToEmail":" To email"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ForwardDialogue\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "IntroMessage": "Intro Message",

    "ToEmail": "spctest1406@gmail.com"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ForwardDialogue"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"IntroMessage\": \"Intro Message\",\r\n \"ToEmail\": \"To Email \" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

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Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ForwardDialogue"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim ToEmail As String = "ToEmail"
Dim IntroMessage As String = "Change IntroMessage"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
IntroMessage,
ToEmail
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Status": "Success"
}

{
"Status": "Success"
}

{
"Status": "Success"
}

{
"Status": "Success"
}

{
"Status": "Success"
}

ChangeSubject()

This method is used to update the subject of the dialogue.

Function TO UPDATE THE SUBJECT OF THE DIALOGUE 
Url https://api.k12insight.com/LTService1.svc/ChangeSubject
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*Subject String Enter subject of dialogue. This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeSubject");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Subject = "Change subject name";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Subject = Subject });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangeSubject');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"Subject":"enter subject",
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangeSubject\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "Subject":"API VIA subject changed text"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangeSubject"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"Subject\": \" Dialogue Subject\" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeSubject"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Subject As String = "Change subject name"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
Subject
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ChangeRequestedUser()

This method is used to update the name of the user.

Function TO UPDATE THE NAME OF THE USER 
Url https://api.k12insight.com/LTService1.svc/ChangeRequestedUser
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*DialogueUser String This parameter is used to Change the customer Name who is submitting the dialogue. This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

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// Used for ChangeRequestedUser
var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeRequestedUser");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string DialogueUser = "Change Requested User name";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, DialogueUser = DialogueUser });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangeRequestedUser');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"DialogueUser":"user Name"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangeRequestedUser\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "DialogueUser": "Viaapichanged Name"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangeRequestedUser"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"DialogueUser\": \" Name \" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeRequestedUser"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim DialogueUser As String = "Change Requested User name"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
DialogueUser
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ChangePhoneExt()

This method is used to update extension of the dialogue.

Function TO UPDATE EXTENSION OF THE DIALOGUE 
Url https://api.k12insight.com/LTService1.svc/ChangePhoneExt
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*Extension String This parameter is used to Change the customer's phone number who is submitting the dialogue. This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangePhoneExt");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Extension = "022";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Extension = Extension });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangePhoneExt');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"Extension":"120"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangePhoneExt\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "Extension": "022"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangePhoneExt"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"Extension\": \" 022 \" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangePhoneExt"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Extension As String = "022"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
Extension
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ChangeDescription()

This method is used to update description of the dialogue.

Function TO UPDATE DESCRIPTION OF THE DIALOGUE 
Url https://api.k12insight.com/LTService1.svc/ChangeDescription
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*Description String Enter brief about the case. This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeDescription");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Description = "Dialogue description";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Description = Description });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangeDescription');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"Description":"Description"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangeDescription\
-H 'Content-Type: application/json' \
-d '{

    "Token": "a70505ac-3406-45a3-ac2e-a56e8a3db305",

    "CaseId": 4598133,

    "Description": "Description changed via api"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangeDescription"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"Description\": \" Description \" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeDescription"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim Description As String = "Dialogue description"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
Description
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ChangeCustomerEmail()

This method used to update customer email id.

Function TO UPDATE CUSTOMER EMAIL ID. 
Url https://api.k12insight.com/LTService1.svc/ChangeCustomerEmail
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*RequestedUserEmail String Enter email that you want to change.This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeCustomerEmail");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string RequestedUserEmail = "email@gmail.com";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, RequestedUserEmail = RequestedUserEmail });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangeCustomerEmail');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"RequestedUserEmail":"RequestedUserEmail"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangeCustomerEmail\
-H 'Content-Type: application/json' \
-d '{

    "Token": "bd8b9159-319c-4654-968e-4e7a6fda6aeb",

    "CaseId": 4598133,

    "RequestedUserEmail": "spctest14081@gmail.com"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangeCustomerEmail"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"RequestedUserEmail\": \" RequestedUserEmail \" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeCustomerEmail"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim RequestedUserEmail As String = "email@gmail.com"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
RequestedUserEmail
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ChangeCustomerPhoneNo()

This method used to update customer phone number.

Function TO UPDATE CUSTOMER PHONE NUMBER. 
Url https://api.k12insight.com/LTService1.svc/ChangeCustomerPhoneNo
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*RequestedContact String Enter phone number that you want to change.This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return the Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangePhoneExt");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string Extension = "022";
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, Extension = Extension });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangeCustomerPhoneNo');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"RequestedContact":"RequestedContact"
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangeCustomerPhoneNo\
-H 'Content-Type: application/json' \
-d '{

    "Token": "bd8b9159-319c-4654-968e-4e7a6fda6aeb",

    "CaseId": 4598133,

    "RequestedContact":"1234555555"

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangeCustomerPhoneNo"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"RequestedContact\": \" RequestedContact \" \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeCustomerPhoneNo"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim RequestedContact As String = "2587463222"
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
RequestedContact
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

ChangeCustomerType()

This method used to change customer type.

Function TO CHANGE CUSTOMER TYPE. 
Url https://api.k12insight.com/LTService1.svc/ChangeCustomerType
Method Post
 
Input Parameter Data Type Description
*Token String The token that is generated using method GetTokenX() by entering username and password for Let's Talk!This field is mandatory.
*CustomerType String There are a total of 5 user types. 1 - Student 2 - Employee 3 - Parent/Guardian 4 - Community member This field is mandatory.
*CaseId Int64 The method CreateDialogue() will return an Case ID. This field is mandatory.
 
Output Parameter Data Type Description
Reason Success
Status true

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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var httpWebRequest = (HttpWebRequest)WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeCustomerType");
httpWebRequest.ContentType = "application/json";
httpWebRequest.Method = "POST";
using (var streamWriter = new StreamWriter(httpWebRequest.GetRequestStream()))
{
string CustomerType = "3"; //1 - Student 2 - Employee 3 - Parent / Guardian 4 - Community
string Token = "93493168-be6a-4624-8746-47e25f93f646";
Int64 CaseId = 1232;
var Json = new JavaScriptSerializer().Serialize(new { Token = Token, CaseId = CaseId, CustomerType = CustomerType });
streamWriter.Write(Json);
streamWriter.Flush();
streamWriter.Close();
}
var httpResponse = (HttpWebResponse)httpWebRequest.GetResponse();
using (var streamReader = new StreamReader(httpResponse.GetResponseStream()))
{
string strresult = streamReader.ReadToEnd();
var result = JsonConvert.DeserializeObject(strresult);
}

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$request = new HttpRequest();
$request->setUrl('https://api.k12insight.com/LTService1.svc/ChangeCustomerType');
$request->setMethod(HTTP_METH_POST);
$request->setHeaders(array(
'Content-Type' => 'application/json'
));
$request->setBody('{
"Token": "93493168-be6a-4624-8746-47e25f93f646",
"CaseId":735454,
"CustomerType":2
}');
try {
$response = $request->send();
echo $response->getBody();
} catch (HttpException $ex) {
echo $ex;
}

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curl -X POST \
https://api.k12insight.com/LTService1.svc/ChangeCustomerType\
-H 'Content-Type: application/json' \
-d '{

    "Token": "bd8b9159-319c-4654-968e-4e7a6fda6aeb",

    "CaseId": 4598133,

    "CustomerType": 3

},

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import requests
url = "https://api.k12insight.com/LTService1.svc/ChangeCustomerType"
payload = "{\r\n \"Token\": \"93493168-be6a-4624-8746-47e25f93f646\",\r\n \"CaseId\":123564 \r\n ,\r\n \"CustomerType\": 2 \r\n}"
headers = {
'Content-Type': "application/json",
}
response = requests.request("POST", url, data=payload, headers=headers)
print(response.text)

1.

Create a Website or Application in Visual Studio.

2.

Use the code below to get data from the WebService.

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Dim httpWebRequest = CType(WebRequest.Create("https://api.k12insight.com/LTService1.svc/ChangeCustomerType"), HttpWebRequest)
httpWebRequest.ContentType = "application/json"
httpWebRequest.Method = "POST"

Using streamWriter = New StreamWriter(httpWebRequest.GetRequestStream())
Dim CustomerType As String = "3" '1 - Student 2 - Employee 3 - Parent / Guardian 4 - Community
Dim Token As String = "93493168-be6a-4624-8746-47e25f93f646"
Dim CaseId As Long = 1232
Dim Json = New JavaScriptSerializer().Serialize(New With {
Token,
CaseId,
CustomerType
})
streamWriter.Write(Json)
streamWriter.Flush()
streamWriter.Close()
End Using

Dim httpResponse = CType(httpWebRequest.GetResponse(), HttpWebResponse)

Using streamReader = New StreamReader(httpResponse.GetResponseStream())
Dim strresult As String = streamReader.ReadToEnd()
Dim result = JsonConvert.DeserializeObject(strresult)
End Using

Output

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}

{
"Reason": "Success",
"Status": true
}