customer experience

Comprehensive Pages

Dallas ISD’s Let’s Talk! page has a list broken down my department where users can submit questions or concerns. The lists are extensive and cover numerous areas in a school district’...

Custom Routing in School Forms

Craven County Schools’ Let’s Talk! page embeds separate Let’s Talk! pages for different topics. For example, elementary, middle, and high schools in addition to the district’s ...

Let’s Talk on School’s Home Page

  Upon landing on a Dallas ISD school’s homepages, a  user has the option to click a side bar that pops out with the Let’s Talk ‘contact us’ feature.  For this specific ...

HR Specific Tab

Plano ISD utilizes a department dedicated pop out tab to list relevant Human Resource related topics that internal and external customers can utilize based on their needs. The tab follows through each...

HR Knowledge Base

Loudoun County Public Schools implements a Knowledge Base specifically for Human Resource concerns. These include performance, recruiting, health & wellness, and more. HR topics are important in a...

Knowledge Base Implementation Example

Palo Alto Unified School District is in the process of creating their Knowledge Base with helpful content to help external stakeholders and internal staff members throughout the year. Learn more about...

Campus Services

  Tulane University’s dining services offer its customers access to Let’s Talk on a poster stationed in the dining center. The poster displays a QR code and website link that brings users to ...

Admissions/Enrollment Topic Organization

Kansas City Public Schools receives the highest number of dialogues for their Admissions/Enrollment topic. To help manage the high volume, they broke the topic out into its own category with five subt...

Superintendent Meet and Greet Messaging

Bibb County School District hosted “Meet and Greets” with their new Superintendent, Dr. Dan A. Sims. To promote the event, they created a flyer (shown above), which allowed stakeholders to send a ...

Special Services Public-Facing Landing Page

Dallas ISD created a public-facing landing page for their Special Services department. The page is organized by topics (Special Education Services, Special Education IEP Support, Child Find, Dyslexia ...

Department-Level Topics

Sioux Falls Schools District is using Let’s Talk! on their department page to organize communication to different topic teams within each department.. Departments include the Superintendent’s Offi...

Technology FAQs feature

Cabell County Schools in West Virginia introduced Let’s Talk! in September to offer a superior customer experience for its school community. The launch features a FAQ page connected to Let’s T...

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