System Administrators, Category Owners, and Team Owners can assign Article Managers to ensure that Knowledge Base content is kept up-to-date.

Note: Each article can have an unlimited number of Article Managers.

  1. Go to Settings, then select Knowledge Base under the Communications section in the left panel. 
  2. Click on the article you would like to assign an Article Manager to. 
  3. Click on the Article Manager button at the bottom of the page. This will expand a list of users. 
  4. Select the desired user(s) by clicking the checkbox next to the name of each user. 
  5.  Click Update in the top right of the page to confirm your changes.