Ready to share your Knowledge Base articles with the world?


  1. Go to Settings, then select Knowledge Base under the Communications section in the left panel.
  2. Click on an existing article (unpublished) or create a new article to launch the Article Editor View.
  3. Click Preview in the top right corner of the page to see what your article will look like once published to your website.
  4. Click Publish in the top right corner of the page to confirm your changes.


  • To Unpublish an article, simply click the Published button again to remove it from the website. 
    • Note: Unpublishing the article will take the content offline. You will still have edit access and can republish the article at any time.