Serving more than 20 school districts in West Michigan, Kent ISD uses Let’s Talk! to streamline communications and provide the best service for its stakeholders. In September 2021, Kent ISD expanded its Let’s Talk! implementation to the most frequently visited program: the Kent Career Tech Center. With the expansion, Kent Career Tech Center’s website now […]
Community Gallery
HR Department Chatbot
Memphis-Shelby County Schools has a Human Resources tab with a Let’s Talk! chatbot built in. The chatbot is cohesive with the chatbot the district uses, just localized on the HR landing page with a specific tab. Click here to see how Memphis-Shelby setup their chatbot on their HR Department page.
Ticketing Implementation
Indianapolis Public Schools launched a ticketing implementation with a shortcut on all employee desktops to submit tickets to the IT team through Let’s Talk. They incorporated several custom forms with the email address field pulling from an SFTP server to include the employee’s credentials, campus location, title, and other details that way the employee doesn’t […]
Facility Master Plan Landing Page
Liberty Public Schools utilizes Let’s Talk to give stakeholders a place to provide their input on the district’s facility master plan. From the Master Plan Let’s Talk landing page, users are able to review projects under consideration by clicking on the LT icon which directs them to the Potential Facilities Master Plan Projects Let’s Talk. […]
Employee Appreciation Form
The SOAR (Service Over and Above the Rest) Awards at Liberty Public Schools aim to honor and recognize employees each month. Community members, external (parents and students) and internal (other employees) individuals can use their custom LetsTalk! form to nominate an employee that has had a positive impact on them. Learn more about their SOAR […]
Send Compliments with Let’s Talk!
Virginia Beach Public Schools uses their main Let’s Talk! form to link their compliments form where external stakeholders can recognize employees and teachers. Check out how the district promotes appreciation on their Let’s Talk form here.
Let’s Talk on School’s Home Page
Upon landing on a Dallas ISD school’s homepages, a user has the option to click a side bar that pops out with the Let’s Talk ‘contact us’ feature. For this specific ‘contact us’ form, the topics included are specific to the school, such as reaching out to the principal of the school, the school’s […]
Superintendent School Visits with Let’s Talk!
Rockford Public Schools implements Let’s Talk for their Superintendent School visits. Members of the school district, from parents, to employees, to the cleaning crew are able to submit a comment, suggestion, concern, or compliment to the superintendent. This format bridges the gap between superintendents and community members, which is important when it comes to community […]
Technology FAQs feature
Cabell County Schools in West Virginia introduced Let’s Talk! in September to offer a superior customer experience for its school community. The launch features a FAQ page connected to Let’s Talk! Assistant. Each time staff updates information on the FAQ page using the Let’s Talk! Assistant embed feature, it automatically refreshes the same information on […]
Department-Level Topics
Sioux Falls Schools District is using Let’s Talk! on their department page to organize communication to different topic teams within each department.. Departments include the Superintendent’s Office, Student Services, Curriculum/Instruction, Human Resources, Facilities/Operations, Staying Connected, and Finances. Click here to see how Sioux Falls SD set up their department page using Let’s Talk!
New Employee Form
Aldine ISD created a Let’s Talk Human Resources form to support requests from new employees. To promote the form, they created a flyer that will be displayed throughout the orientation process and during a new employee breakfast. The QR code links directly to their HR form.
Transportation
Pasco County Schools’ Transportation Department launched Let’s Talk. Through the district’s Let’s Talk landing page, users are able to scroll down and select different topics that relate to their questions/concerns. When users click on “Transportation,” they are directed to the new Transportation landing page which provides more specific topics related to transportation.
Pop Out Tabs – Mental Health Services
Dallas ISD’s Mental Health Services (MHS) provides a Let’s Talk! form where users can submit a concern and be directed to a MHS employee that can best address the submission. Click here to view the form. Other districts also utilize pop out tabs to make their sites more organized. Check out Plano ISD’s pop out […]
HR Knowledge Base
Loudoun County Public Schools implements a Knowledge Base specifically for Human Resource concerns. These include performance, recruiting, health & wellness, and more. HR topics are important in a school district and therefore it is helpful to have a designated area where appropriate and updated links to resources can be found. The Knowledge Base feature helps […]
Embedded Let’s Talk in Contact Us Page
Huntington High School in Cabell County Schools utilizes a Let’s Talk! form embedded on their ‘Contact Us’ page in order for submissions to be directed to the appropriate team member. ‘Contact’ pages on websites are the most common places a user navigates to when they have questions or concerns. Therefore, using Let’s Talk on this […]
Multiple language options
Round Rock Independent School District in Texas teamed up with K12 Insight to increase equitable access to information and services for all stakeholders. Serving 51,000 students and a diverse population, Round Rock ISD needed a solution that could translate a variety of languages. In the fall of 2021, Round Rock ISD launched Let’s Talk! operating […]
Questions Answered Through 24/7 Access to Parent Welcome Center
Memphis-Shelby County School District is using Let’s Talk! to offer 24/7 access to FAQ answers to their community. The pop-up window to submit a dialogue can be found on their district website. Click here or here to check out how Memphis-Shelby County School District set up their Let’s Talk! portal.
Call Center
Indianapolis Public Schools launched a Let’s Talk form to support their call center. The call center has a special call recorder form that brings in information from PowerSchool and can be routed to the appropriate topic (pictured above). The call center’s landing page can be found at the bottom of the district website linked under […]
Gifting Gratitude
Isle of Wight County Schools sent out a gratitude campaign to employees focusing on giving and kindness through the holiday season. The campaign included a digital form that helped employees show appreciation for their coworkers. By submitting a message of thanks via the Let’s Talk button or link in the email, staff could ensure their […]
Contact Us Page
Easily being able to contact a district or specific school is important to maintain engagement and trust between a district and its stakeholders. Walton County School District utilizes a Let’s Talk! form embedded on their Contact page in order for submissions to be properly directed to their appropriate department and school.
Social Posts, Flyers, & Magnets
Get creative with how Let’s Talk! is promoted. Below is an example of a PeachJar flyer, Facebook post, and magnet directing customers to their Let’s Talk! page. Need more inspiration? Check out the Communication Kit to find flyers, social posts, content resources, and more!
Let’s Talk under Contact Page
One way for an external stakeholders to find a district’s Let’s Talk! form is by embedding it into a ‘contact page’ on their website. Take Croninger Elementary School in Fort Wayne Schools, where clicking ‘contact’ on their homepage immediately directs the user to the Let’s Talk! page shown above. This setup results in easier navigation […]
Reduce communication complexity
After struggling to find a solution to reduce communication complexity within the school district, The School Board of Highlands County eventually found Let’s Talk!. Implementing Let’s Talk! made it easier for daily conversations to take place between stakeholders and staff, ensuring stakeholders receive optimal customer service. With Let’s Talk!, The School Board of Highlands County […]
A Help Desk Solution for Technology Support Requests
Ithaca City School District uses Let’s Talk! as their help desk solution for technology support requests. For external stakeholders — like students and families — requests will be submitted through a custom form with a student ID number required as an identifier. For internal staff, the user will enter an email address as the unique […]
Back-to-School Season Let’s Talk Banner
Cypress Fairbanks ISD created a banner to promote Let’s Talk during the back-to-school season and support the transportation topic. The banner highlights their live agent, chatbot, and regular Let’s Talk submission form.