Clear communication and great consistent service is the key to keeping your district happy, but there are some questions that really shouldn’t require you to spend 5 minutes typing out, replying back to, and managing an entire dialogue (or email!) each time. Those are the FAQs of your district. Chances are these questions already exist […]

To help you understand the impact of your  Let’s Talk! Assistant – and to see trends that can help you improve your knowledge base – we have designed the Let’s Talk! Assistant Report. (Access available for System Admins)  Access To help you understand the impact of your  Let’s Talk! Assistant – and to see trends […]

Take your customer service to the next level by enabling the Live Agent option. If your Let’s Talk! Assistant is unable to answer a customer’s question, the customer can choose to chat in real-time with an available member of your team. Start building your live agent team now!  Adding Live Agents System Administrators can assign […]

You asked. We Listened. Thank you to all of our LTA early adopters who have taken the time to submit their feedback.  We’re proud to introduce Let’s Talk Assistant 3.0, which includes updates that make it simpler for everyone on your team to work together to provide a positive experience for every student, parent, teacher, […]

Every customer interaction is an opportunity to make your Let’s Talk! Assistant smarter. In the Optimization Table, System Administrators can see these details in full and improve chatbot performance through a few simple steps! Optimization Table – Filter Options To access the Optimization table, locate the Let’s Talk Assistant section in the left panel of […]

Offer the convenience of Let’s Talk! Assistant to more of your community by enabling Spanish in Settings > Let’s Talk! Assistant. Once enabled by a System Administrator, customers will have the option to interact with either the English or Spanish-speaking Let’s Talk! Assistant via the embedded LT! Tab. Note: To take advantage of LT!A’s new […]