Let’s Talk! v9.0 went live on Friday, July 7, 2017 New Features: Phone to Dialogue This feature will equip districts/schools with a means to have a track record of their phone calls and interactions with their customers. Districts and schools would be able to capture phone calls and automatically create a Dialogue regarding these phone calls. […]
Read, explore and catch up on all things new to Let’s Talk! with each version’s release notes.
We’re so excited, we just can’t hide it! A huge update to Let’s Talk! landed on Nov. 16th 2018! Enhanced Mobile App for Users! Listen and respond to dialogues on the go, in the palm of your hand, with the help of our new-and-improved Let’s Talk! Administrator App. You’re now able to: Respond to dialogues […]
We’re launching a spring update in Let’s Talk! on March 29th, 2019! This release focuses on enhancing the most used page on the platform to further increase teamwork. The dialogue page will now see new features such as forwarding options and real-time comments as well as upgrades such as a clean up on the dialogue details […]
This summer, Let’s Talk! is opening its doors to a new (but very familiar) channel of communication. TEXTING! Along with some other enhancements and updates, the summer 2019 release focuses on widening the reach of your district’s community. Check out the details below! Text into Let’s Talk! With this release, your district will now be […]
There’s been a lot of buzz about Customer Experience (CX) in districts lately after K12 Insight launched the first benchmarking study on the State of CX in Schools this summer. You know that Let’s Talk! collects and calculates the scores based on customer feedback after a dialogue is resolved, so following the study we decided to […]