Tulane University’s dining services offer its customers access to Let’s Talk on a poster stationed in the dining center. The poster displays a QR code and website link that brings users to ...
customer experience
Let’s Talk Utilization While Phone System is Out of Service
On Twitter, Austin Independent School district encouraged their district community to contact them via the Let’s Talk text line or through the Let’s Talk landing page while their phone system was ...
Admissions/Enrollment Topic Organization
Kansas City Public Schools receives the highest number of dialogues for their Admissions/Enrollment topic. To help manage the high volume, they broke the topic out into its own category with five subt...
Superintendent Meet and Greet Messaging
Bibb County School District hosted “Meet and Greets” with their new Superintendent, Dr. Dan A. Sims. To promote the event, they created a flyer (shown above), which allowed stakeholders to send a ...
Customer Service Center: Staff Locked Out of System
Seattle Public Schools incorporated a Let’s Talk topic to their customer service center titled “SPS STAFF LOCKED OUT OF THE SYSTEM” serving as an easy and reliable way to let staff stay in touch...
Special Services Public-Facing Landing Page
Dallas ISD created a public-facing landing page for their Special Services department. The page is organized by topics (Special Education Services, Special Education IEP Support, Child Find, Dyslexia ...
Department-Level Topics
Sioux Falls Schools District is using Let’s Talk! on their department page to organize communication to different topic teams within each department.. Departments include the Superintendent’s Offi...
Simplifying Navigation Creates Exceptional Customer Experiences
Reynolds School District in Fairview, Oregon provides users with a simple and convenient way to access critical information. Customers can easily navigate through Let’s Talk! without needing to ask ...
Technology FAQs feature
Cabell County Schools in West Virginia introduced Let’s Talk! in September to offer a superior customer experience for its school community. The launch features a FAQ page connected to Let’s T...