Beyond just those who visit your website, plenty of your community members are talking to you and about you! Setting up additional input methods allows you a broader view on these conversations. Make Let’s Talk! your one-stop-shop by bringing in everything you want to know from social media. Since you decide what to link, how to search, and who should see the results, you have full control over how these channels are used.

Twitter

Your Let’s Talk! account is capable of integrating both personal and organizational (district- or school-wide) Twitter accounts. Only those you identify as members of specific Twitter Teams will have access to these accounts.

  • On the Settings menu, click on Twitter under Input Methods.
  • Under Twitter Status, select Enable.
  • Click on the Add button to link an account.
  • Identify whether you are adding a personal or an organizational account. When you click Continue, you will be prompted to log in to your Twitter account to verify access.
  • Once you have entered all relevant information for your Twitter account, click on Authorize app to complete the process.
  • Once you have added your account(s), find your organizational account from the Select Account dropdown.
  • Under Twitter Team, type in the names of the Users who should have access to this Twitter account within Let’s Talk!. Each organizational account can have its own separate Twitter Team. For example, each elementary school in your district may have its own Twitter Team within Let’s Talk! to respond to its own Twitter account.
  • Add Saved Replies (similar to Response Templates) to simplify responses.
  • Save and repeat for each of the Twitter accounts you have enabled.
  • Be sure to confirm all of your updates by clicking the green Save button in the top right corner.

Returning to the inboxes view, Twitter Team members will see Twitter under Channels on the left-hand side of the screen. From here, they will be able to search from their linked accounts for hashtags, handles, and phrases for follow-up.

Facebook

Your Let’s Talk! account is capable of integrating personal and organizational Facebook accounts and pages. Only those you identify as members of specific Facebook Teams will have access.

  • On the Settings menu, click on Facebook under Input Methods.
  • Under Facebook Status, select Enable.
  • Click on the Add button to link an account/page.
  • Identify whether you are adding an account or a page, as well as whether the account is personal or organizational. When you click Continue, you will be prompted to log in to your Facebook account to verify access.
  • Once you have entered all relevant information for your Facebook account, click on Log In to complete the process.
  • Once you have added your account(s), find your organizational account from the Select Account dropdown.
  • Under Facebook Team, type in the names of the Users who should have access to this Facebook account within Let’s Talk!. Each organizational account can have its own separate Facebook Team. For example, each middle school in your district may have its own Facebook Team within Let’s Talk! to respond to its own Facebook account.
  • Add Saved Replies (similar to Response Templates) to simplify responses.
  • Save and repeat for each of the Facebook accounts/pages you have enabled.
  • Be sure to confirm all of your updates by clicking the green Save button in the top right corner.

Returning to the inboxes view, Facebook Team members  will see Facebook under Channels on the left-hand side of the screen. From here, they will be able to review posts to their linked pages and additional search options.

Instagram

Your Let’s Talk! account is capable of integrating both personal and organizational (district- or school-wide) Instagram accounts. Only those you identify as members of specific Instagram Teams will have access to these accounts.

  • On the Settings menu, click on Instagram under Input Methods.
  • Under Instagram Status, select Enable.
  • Click on the Add button to link an account.
  • Identify whether you are adding a personal or an organizational account. When you click Continue, you will be prompted to log in to your Instagram account to verify access.
  • Once you have entered all relevant information for your Instagram account, click on Log In to complete the process.
  • Once you have added your account(s), find your organizational account from the Select Account dropdown.
  • Under Instagram Team, type in the names of the Users who should have access to this Instagram account within Let’s Talk!. Each organizational account can have its own separate Instagram Team. For example, each high school in your district may have its own Instagram Team within Let’s Talk! to respond to its own Instagram account.
  • Add Saved Replies (similar to Response Templates) to simplify responses.
  • Save and repeat for each of the Instagram accounts you have enabled.
  • Be sure to confirm all of your updates by clicking the green Save button in the top right corner.

Returning to the inboxes view, Instagram Team members will see Instagram under Channels on the left-hand side of the screen. From here, they will be able to search from their linked accounts for hashtags and users for follow-up.