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Total posts: 41

Creating Response Templates

Creating Response Templates Response Templates are customizable saved messages that Let’s Talk! Users can access when replying to Customers. System Administrators and Topic Owners can create an unlimited number of standard replies, as well as choose who can access each

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Using Let's Talk to Listen, Deeply

As the conversation around social injustice and systemic inequity intensifies, school communities will need to share where they stand on these very important issues, especially when it comes to what changes can be made to make our local and national

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Sharing a Dialogue via Hyperlink

Users can now easily share a dialogue with their team by copying the hyperlinked dialogue number. Users must log into Let’s Talk to view the dialogue if they are logged out when they receive a dialogue link. Simply hover over

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New in Let’s Talk — August 2024

Browser-based notifications for incoming calls, view recipients cc’d on email dialogues, and more!  As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the

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Export Dialogues from Advanced Search

All users can now download Dialogues in Word, Excel, or CSV from the Advanced Search page. How to Download Dialogue from Advanced Search Click on Advanced Search under the search bar, select the filters of your choice, then click Search down

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Email Replies

Did you know almost seven out of 10 Let's Talk dialogues are closed with a single reply to the customer? With this in mind, we created a feature that makes it easy for team members to manage dialogues which are

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