How to Set Up SMS Opt Out in Let's Talk

Category: How-to Articles
Tags: Texting

More results...

Customers can now opt out of SMS messaging from a district! In addition to receiving the auto-reply messaging, if set, they will also receive an opt-out instructional messaging letting them know they can opt out of SMS messaging from the district.

Customers can reply using any of the following keywords to opt out: cancel, end, quit, stop, stopall, OR unsubscribe. Customers can reply using any of the following keywords to resubscribe: start, unstop, OR yes.

Confirm that the customer has opted out of SMS messaging by going into the Dialogue from the text conversation and hovering over the icon next to their phone number.

Was this article helpful?

Related Post

Enable Browser-based Notifications for Incoming Calls

Have you ever been on a browser window or tab other than Let's Talk and missed seeing your incoming calls? Now you can enable browser notifications for incoming calls, allowing you to respond quickly. How to enable browser-based notifications? Go

How to Create New Topics and Landing Pages in Let’s Talk

This guide provides System Administrators and Category Owners with best practices for creating a new landing page, adding topics, and managing users in Let’s Talk. Follow these steps to ensure your landing page is set up for success. Step 1:

How to Improve Outbound Call Pickup Rates

Are you concerned about whether your outgoing calls will be picked up? In a world of robocalls, spam and scams, everyone has gotten quite cautious in picking up the phone. Phone Carriers and device providers have been trying to combat