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With a fleet of almost 1,000 buses, Houston ISD takes transportation services very seriously. The district strategically leverages the Let’s Talk! Platform to give the community direct access to the Transportation Department. Click here to check out how HISD customized
Telephony and Call Center updates to enhance your phone management experience in Let’s Talk We’re kicking off 2025 with key enhancements to our Telephony and Call Center features in Let’s Talk. The January release includes technical updates for better long-term
This guide provides System Administrators and Category Owners with best practices for creating a new landing page, adding topics, and managing users in Let’s Talk. Follow these steps to ensure your landing page is set up for success. Step 1:
As the conversation around social injustice and systemic inequity intensifies, school communities will need to share where they stand on these very important issues, especially when it comes to what changes can be made to make our local and national
Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed
Welcome to the Let's Talk Resource Center, where efficiency meets organization! In this article, we'll explore what the Resource Center is and how you can effectively utilize it to manage various types of resources to enhance the interactions with your
Welcome to the Let’s Talk's telephony features, where you can transform your district's communication experience. These features empower you to use the platform for phone lines and texting, efficiently managing incoming and outgoing calls, agent queues, and more. Below is
Master Let’s Talk. Elevate Customer Service. Improve Experiences Districtwide. Supercharge your skills with K12 Insight’s certification program for Let’s Talk users and system administrators. Become a Let’s Talk expert with Let’s Talk Certification! Unlock skills to navigate Let’s Talk seamlessly,
As a front office school staff member, you play a vital role in creating a positive and welcoming environment for students, parents, and visitors. However, throughout the school day, you may occasionally encounter challenging situations that involve profanity. Handling such
