Category: Product update

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Total posts: 22

New in Let’s Talk — November 2024

Updates for easier, more convenient resource management Our November Let’s Talk release is brief but packed with enhancements to improve your experience with the Resource Center. If your district hasn’t explored this valuable Let’s Talk feature yet, learn more about

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New in Let’s Talk — October 2024

View recipients cc’d on email dialogues, Comparison Report access for Category Administrators, updated Critical Alerts user interface, and more!  With the 2024-2025 school year underway, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s

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New in Let’s Talk — August 2024

Browser-based notifications for incoming calls, view recipients cc’d on email dialogues, and more!  As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the

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July 2024 - New in Let's Talk

We're excited to share the latest updates to Let’s Talk, driven by your valuable feedback and our commitment to enhancing the platform. This month's release introduces powerful new features for the generative AI Let’s Talk Assistant, telephony improvements, and several

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June 2024 - New in Let's Talk

Boost your team's productivity and enhance customer service with AI dialogue replies and more We're thrilled to announce the latest updates for Let's Talk, including new AI features that will supercharge your customer replies and help you free up more

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May 2024 - New in Let's Talk

Introducing Basic Telephony and Call Center Let's Talk makes integrating inbound and outbound communications into one platform easy — improving customer service with increased first-call resolution while saving staff time. With our Basic Telephony and Call Center features, you will

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April 2024 - New In Let's Talk

Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed

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January 2024 - New In Let's Talk

We’re thrilled to share two new updates to help you provide an even better experience for your customers. Let’s Talk Assistant: Offering a sleek new look, enhanced design capabilities, and an improved user experience, the latest version of Let's Talk

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September 2023 - New in Let's Talk

This back-to-school season brings exciting Let’s Talk updates for an enhanced user and system administrator experience. In September, we unveiled Form Builder and Email Replies — new features inspired by feedback from our Let’s Talk community.  Email Replies Reply to

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