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Browser-based notifications for incoming calls, view recipients cc’d on email dialogues, and more! As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the
We're excited to share the latest updates to Let’s Talk, driven by your valuable feedback and our commitment to enhancing the platform. This month's release introduces powerful new features for the generative AI Let’s Talk Assistant, telephony improvements, and several
Boost your team's productivity and enhance customer service with AI dialogue replies and more We're thrilled to announce the latest updates for Let's Talk, including new AI features that will supercharge your customer replies and help you free up more
Introducing Basic Telephony and Call Center Let's Talk makes integrating inbound and outbound communications into one platform easy — improving customer service with increased first-call resolution while saving staff time. With our Basic Telephony and Call Center features, you will
Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed
We’re thrilled to share two new updates to help you provide an even better experience for your customers. Let’s Talk Assistant: Offering a sleek new look, enhanced design capabilities, and an improved user experience, the latest version of Let's Talk
This back-to-school season brings exciting Let’s Talk updates for an enhanced user and system administrator experience. In September, we unveiled Form Builder and Email Replies — new features inspired by feedback from our Let’s Talk community. Email Replies Reply to
We are thrilled to introduce our latest set of features for Let’s Talk to make account setup and maintenance a breeze. Features include: Enhanced Topic Management Topics Manager received a sleek makeover, making it easier to find information about topics
What’s New? Introducing the New Community Voice Word Cloud Found in the Overview Dashboard, the newest version of the Community Voice Word Cloud leverages the power of data science to bring customer intelligence to the district, school, and team leaders.