Category: Product update

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Total posts: 32

New in Onflo (formerly Let’s Talk) — October 2025

Introducing Onflo - explore the latest enhancements Telephony, Resource Center, and Settings The October 2025 release introduces Onflo, our new name to better reflect how districts are using our workflow engine to power consistent, efficient service experiences. While you’ll see

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New in Let’s Talk — July 2025

Explore the latest enhancements for Telephony, Call Center, and the overall Let’s Talk user experience  The July 2025 release builds on last month’s enhancements with new tools to help you work smarter and deliver faster, more personalized customer service in

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New in Let’s Talk — June 2025

Explore the latest enhancements for Telephony, Call Center, and the overall Let’s Talk user experience  The June 2025 release introduces updates to help your team work more efficiently and deliver faster, more responsive customer service. Key highlights include new Telephony

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New in Let’s Talk — May 2025

Explore the latest enhancements for Resource Center, Chatbot, Telephony and Call Center The May 2025 release brings several highly requested updates inspired by you. Most notably, we’re excited to introduce two key Resource Center enhancements — Scheduled Rescans and Cloud

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New in Let's Talk — April 2025

Explore the latest enhancements for Chatbot, Telephony and Call Center, and the Resource Center The April release brings enhancements to improve efficiency and accessibility, helping your district deliver even better customer service. Chatbot now supports additional languages with basic translation

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New in Let’s Talk — March 2025

Explore the latest enhancements for Chatbot, Telephony and Call center, and the Resource Center The March release brings key enhancements inspired by you for Chatbot, Telephony and Call Center, and the Resource Center to improve customer service and efficiency. Chatbot

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New in Let’s Talk — January 2025

Telephony and Call Center updates to enhance your phone management experience in Let’s Talk We’re kicking off 2025 with key enhancements to our Telephony and Call Center features in Let’s Talk. The January release includes technical updates for better long-term

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