Category: Product update

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Total posts: 25

April 2024 - New In Let's Talk

Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed

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January 2024 - New In Let's Talk

We’re thrilled to share two new updates to help you provide an even better experience for your customers. Let’s Talk Assistant: Offering a sleek new look, enhanced design capabilities, and an improved user experience, the latest version of Let's Talk

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September 2023 - New in Let's Talk

This back-to-school season brings exciting Let’s Talk updates for an enhanced user and system administrator experience. In September, we unveiled Form Builder and Email Replies — new features inspired by feedback from our Let’s Talk community.  Email Replies Reply to

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New in Let's Talk: August 2023

We are thrilled to introduce our latest set of features for Let’s Talk to make account setup and maintenance a breeze. Features include:  Enhanced Topic Management Topics Manager received a sleek makeover, making it easier to find information about topics

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New in Let's Talk November 2022

What’s New? Introducing the New Community Voice Word Cloud Found in the Overview Dashboard, the newest version of the Community Voice Word Cloud leverages the power of data science to bring customer intelligence to the district, school, and team leaders.

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New in Let's Talk: August 2022

You asked. We Listened. Thank you to all of our LTA early adopters who have taken the time to submit their feedback.  We’re proud to introduce Let’s Talk Assistant 3.0, which includes updates that make it simpler for everyone on

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New in Let's Talk: May 2022

The new Let’s Talk! 17.0 is all about providing an exceptional user experience for district and school staff who build landing pages in the platform. We’re excited to roll out new updates that make it easier and more intuitive to

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New in Let's Talk: October 2021

The new Let’s Talk! Knowledge Base feature makes it easy for districts to create and share articles to keep everyone in the know. Goodbye repeat questions - Hello Knowledge Base - and time back in your day! What is Let’s

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New in Let's Talk: June 2021

When it comes to customer service management -- we’ve got you covered. The 16.0 release offers improved customer access and flexible tools to help you manage your district’s concerns with ease. Translation Support for All Dialogues Auto-translation is now available

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