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When it comes to customer service management -- we’ve got you covered. The 16.0 release offers improved customer access and flexible tools to help you manage your district’s concerns with ease. Translation Support for All Tickets Auto-translation is now available
Our gift to you - Onflo (formerly Let's Talk!) 15.0! After a challenging 2020, we wanted to build a few tools to make your work in 2021 easier. Improve efficiency through a better inbox and automatic workflows to help streamline
With the many changes going on in school districts across the nation, the Onflo (formerly Let's Talk!) Team has been hard at work to bring you enhancements in the platform that will help streamline your daily workflow and make collaboration
There's been a lot of buzz about Customer Experience (CX) in districts lately after K12 Insight launched the first benchmarking study on the State of CX in Schools this summer. You know that Onflo (formerly Let's Talk!) collects and calculates the
We're launching a spring update in Onflo (formerly Let's Talk!) on March 29th, 2019! This release focuses on enhancing the most used page on the platform to further increase teamwork. The ticket page will now see new features such as forwarding
We’re so excited, we just can’t hide it! A huge update to Onflo (formerly Let's Talk!) landed on Nov. 16th 2018! Enhanced Mobile App for Users! Listen and respond to tickets on the go, in the palm of your hand,
Your data and privacy are very important to K12 Insight and the Onflo (formerly Let's Talk) platform does a number of things to protect the data of users. We protect our users from malicious content by screening the tickets
Let's Talk! v9.0 went live on Friday, July 7, 2017 New Features: Phone to Ticket This feature will equip districts/schools with a means to have a track record of their phone calls and interactions with their customers. Districts and schools
