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There's been a lot of buzz about Customer Experience (CX) in districts lately after K12 Insight launched the first benchmarking study on the State of CX in Schools this summer. You know that Let's Talk! collects and calculates the scores based
We're launching a spring update in Let's Talk! on March 29th, 2019! This release focuses on enhancing the most used page on the platform to further increase teamwork. The ticket page will now see new features such as forwarding options and
We’re so excited, we just can’t hide it! A huge update to Let’s Talk! landed on Nov. 16th 2018! Enhanced Mobile App for Users! Listen and respond to tickets on the go, in the palm of your hand, with the
Your data and privacy are very important to K12 Insight and the Onflo (formerly Let's Talk) platform does a number of things to protect the data of users. We protect our users from malicious content by screening the tickets
Let's Talk! v9.0 went live on Friday, July 7, 2017 New Features: Phone to Ticket This feature will equip districts/schools with a means to have a track record of their phone calls and interactions with their customers. Districts and schools
