IT Ticketing

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Palo Alto Unified School District in California has been a K12 Insight client since October 2018. The staff needed a way to streamline communication both internally and externally which is why the district launched its Tech Ticketing page in August 2021. This page allows staff and teachers to submit a request for technological assistance quickly and efficiently. Instead of staff thumbing through multiple services to submit a ticket, they now have access to a one-stop-shop for all technology needs thanks to Let’s Talk! Take a look at the photo of the landing page for this district’s internal tech ticketing page.

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