We’re excited to introduce "AI Themes for Dialogues" in Let’s Talk. This feature automatically classifies each dialogue into preset themes, helping you quickly understand the content of each dialogue.
Unlike tags, AI Themes for Dialogues are standardized across all Let's Talk accounts. You can find the Dialogue Theme panel on the right side of the dialogue page.
When you receive a dialogue, the AI Theme will be automatically applied. If a theme is toggled on and it doesn't apply to the dialogue, simply toggle it off. This will help us improve the AI Themes for Dialogues feature.
Our team at K12 Insight regularly monitors dialogue data and updates the list of themes to ensure they remain relevant and useful. Be sure to review Dialogue Themes so we can ensure our platform delivers an accurate and powerful AI experience!
The Overview Dashboard now features trending themes and AI-powered summaries, giving you a faster, clearer understanding of key issues emerging across your district. Instantly see what’s gaining attention locally and how it stacks up against state and national trends. With easy-to-download reports and actionable in-dashboard insights, you can quickly share findings and focus on what matters most—driving meaningful improvements.
AI Themes and Dashboard Overview
Dialogue data is the foundation of your dashboard reports. Each time a customer submits a dialogue, that information is captured and analyzed. The system categorizes these communications by theme and sentiment, allowing the dashboard to surface report patterns and trends. This continuous stream of dialogue data keeps your reports up-to-date and ensures that every insight reflects the authentic voice of your community.
For additional information on where you can find AI themed data please refer to our Learning Center article Understanding Your Let's Talk Dashboard.