How Do I Embed My Knowledge Base?

Create more opportunities for self-service throughout your website by embedding specific articles, sections of articles, or your entire knowledge base!

Note: Embed codes are dynamic: all changes you make to Knowledge Base within your Let’s Talk! account will automatically be reflected on your website page(s).

How To Embed…

Individual Articles:

1. Go to Settings, then click Knowledge Base in the left panel under the Communication Section.
2. Click on the desired article to enter the Article Editor View.
3. Click on Share at the bottom right of the page, then select Embed.
4. Click Copy to save the embed code to your clipboard or click Email to email the embed code as an .xls file.

Sections of Articles:

1. Go to Settings, then click Knowledge Base in the left panel under the Communication Section.
2. Find your desired section, then click on the corresponding Share Section button on the right side of the screen.
3. Select Embed, then click Copy to save the embed code to your clipboard or click Email to email the embed code as an .xls file.

Entire Knowledge Base:

1. Navigate to the Article Manager View by going to Settings, then clicking Knowledge Base in the left panel under the Communication Section.
2. Click Share Knowledge Base at the top right of the page.
3. Select Embed, then click Copy to save the embed code to your clipboard.
   Alternative Options:
   1. To download the embed code directly as an .xls file, click Download.
   2. To email the embed code as an .xls file, click Email.