Let's Talk is getting a new name: Onflo.
Read about the reason and the name's meaning in this post. As we transition our platform name, our focus remains firmly on supporting families, staff, and students in all school districts currently using Let's Talk.
Current Let’s Talk clients will experience no disruption. You’ll notice a refined experience, new capabilities designed to support your entire operation, and the transition to a more focused name over time. And, you’ll still find the same commitment to responsive service, now with even more flexibility and power under the hood.
While we publicly transition from Let’s Talk to Onflo in the marketplace and on our website, we recognize the need for a longer transition timeline for our current clients and their customer communities.
Here’s what that means for current district clients using Let’s Talk:
- No changes for your customer communities this school year: Parents, staff, and students will continue to see and use the Let’s Talk name, logo, tabs, and landing pages as they always have, without interruption, through the end of the 2025–2026 school year.
- Some changes for those who log into the platform: Starting October 10, internal users will begin to see transitional branding (Onflo, formerly Let’s Talk) in the platform as we align systems with the rebranding effort. This will help users recognize both the new and old names over time.
- Once this school year concludes, we’ll work closely with your team to support the transition for next year to ensure it feels smooth and worry-free for your community.
At every step, our priority is making sure families and staff have a consistent, trusted experience connecting with your district.
FAQ: Let’s Talk Name Change
You’ll notice a refined experience, new capabilities designed to support your entire operation, and the transition to a more focused name over time. You’ll still find the same commitment to responsive service, now with even more flexibility and power under the hood.
In addition to the platform name change, we are changing our terminology for service requests from “tickets” to “tickets” to reflect standard terminology across all departments. Your workflows, forms, data, and integrations will continue working as expected. The platform will remain the place where you can track all your inquiries.
Over time, you’ll notice transitional branding and visual updates aligned with the new name.
No. The login URL and process will continue to work with your current credentials. If you log in via SSO, this will also continue to work.
No. While we publicly transition from Let’s Talk to Onflo in the marketplace and on our website, our focus remains firmly on supporting families, staff, and students in all school districts currently using Let’s Talk.
This includes a longer transition timeline for you and your customer communities in order to maintain continuity and avoid confusion, especially during the school year.
No changes for your customer communities this school year: Parents, staff, and students will continue to see and use the Let’s Talk name, logo, tabs, and landing pages as they always have, without interruption, through the end of the 2025–2026 school year.
Some changes for those who log into the platform: Starting October 10, internal users will begin to see transitional branding (Onflo, formerly Let’s Talk) in the platform as we align systems with the rebranding effort. This will help users recognize both the new and old names over time.
Once this school year concludes, we’ll work closely with your team to support the transition for next year to ensure it feels smooth and worry-free for your community.
No. We will continue to use this domain for the time being. We will notify all of our clients well ahead of any change that may require updated whitelisting.
No. Nothing will change with regards to invoicing or billing. It will still come from K12 Insight.
This is up to you and how you prefer to transition. Externally for your customers, Let's Talk will remain throughout the school year. Internally, within the platform, users will see "Onflo, formerly Let's Talk" throughout the school year.
Your Client Success Manager is here to help. Reach out anytime with questions or for support during the transition. We’re excited to bring you along for this next chapter.