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Boost your team's productivity and enhance customer service with AI dialogue replies and more We're thrilled to announce the latest updates for Let's Talk, including new AI features that will supercharge your customer replies and help you free up more
We’re excited to introduce "AI Themes for Dialogues" in Let’s Talk. This feature automatically classifies each dialogue into preset themes, helping you quickly understand the content of each dialogue. Unlike tags, AI Themes for Dialogues are standardized across all Let's
Let's Talk’s Generative AI dialogue replies allow you to automatically craft responses to save time and effort. If the content already exists within your district's Resource Center — let the AI do the heavy lifting for you! Because Let’s Talk
Congratulations on launching your generative AI-powered Let's Talk Assistant. We're excited to deliver a superior chatbot experience and can't wait to see how your district leverages Let's Talk Assistant for AI-powered customer service. If you run into questions as you
Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed
Data Science, Explained Curious to know exactly what’s happening to improve your Community Voice Word Clouds? Read on! The Baby with the Bath Water The biggest challenge in creating a useful word cloud is throwing out the unimportant words without
What’s New? Introducing the New Community Voice Word Cloud Found in the Overview Dashboard, the newest version of the Community Voice Word Cloud leverages the power of data science to bring customer intelligence to the district, school, and team leaders.
Before your chatbot is ready to move forward in Spanish, it’s important to check that all content has been translated properly. System Administrators and Translators can refine their Let’s Talk Assistant’s translations by accessing Default Scripts and FAQs. Default Scripts
You can now link Let’s Talk Assistant FAQs to related article(s) in your Knowledge base to guide customers to the right resources. System Administrators, Category Owners, Team Owners, and Article Managers have the ability to connect Knowledge Base articles to