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Total posts: 10

July 2024 - New in Let's Talk

We're excited to share the latest updates to Let’s Talk, driven by your valuable feedback and our commitment to enhancing the platform. This month's release introduces powerful new features for the generative AI Let’s Talk Assistant, telephony improvements, and several

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June 2024 - New in Let's Talk

Boost your team's productivity and enhance customer service with AI dialogue replies and more We're thrilled to announce the latest updates for Let's Talk, including new AI features that will supercharge your customer replies and help you free up more

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AI Themes for Dialogues

We’re excited to introduce "AI Themes for Dialogues" in Let’s Talk. This feature automatically classifies each dialogue into preset themes, helping you quickly understand the content of each dialogue. Unlike tags, AI Themes for Dialogues are standardized across all Let's

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April 2024 - New In Let's Talk

Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed

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New in Let's Talk November 2022

What’s New? Introducing the New Community Voice Word Cloud Found in the Overview Dashboard, the newest version of the Community Voice Word Cloud leverages the power of data science to bring customer intelligence to the district, school, and team leaders.

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Updating Translations for Let's Talk Assistant

Before your chatbot is ready to move forward in Spanish, it’s important to check that all content has been translated properly. System Administrators and Translators can refine their Let’s Talk Assistant’s translations by accessing Default Scripts and FAQs. Default Scripts

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