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Table of Contents Mandatory Connectivity Test (Step 1) Firewall & Network Requirements (Mandatory) Required Ports & Protocols Required Domains (FQDNs) Next-Generation Firewall (App-ID) Configuration Common Misconfigurations to Check If Tests Still Fail Quick Validation Checklist (For IT Teams) Summary Twilio
Explore the latest productivity and user experience upgrades to the platform–including enhancements to Telephony, Chatbot, Ticket Management, and Account Management. Onflo’s November release is all about efficiency, transparency, and experience. From live wait time announcements to smarter automation rules and
If you’re having trouble using your microphone with our application, follow these steps to ensure Chrome is set to allow microphone access: Step 1: Open Chrome Settings Click the three dots menu in the top-right corner of Chrome. Select Settings.
Explore the latest enhancements for Telephony, Call Center, and the overall Onflo (formerly Let's Talk!) user experience The June 2025 release introduces updates to help your team work more efficiently and deliver faster, more responsive customer service. Key highlights include
Onflo (formerly Let's Talk!) Call Center Queue Management Dashboard allows System Administrators to manage call reporting and queue updates in real-time with ease! This article will review the information provided on the dashboard, as well as provide insight on some
Onflo (formerly Let's Talk!) can make contacting a client easier through its user-friendly interface. This article will demonstrate how to make outbound calls and identify Let’s Talk offers including how to make outbound calls from tickets, generate a ticket for
Onflo (formerly Let's Talk!) can make contacting a client easier through its user-friendly interface. This article will demonstrate how to manage inbound calls and identify features of the Let's Talk phone system including muting a client, putting a client on
Onflo (formerly Let's Talk!) Call Center feature provides many exciting upgrades to our Basic Telephony service. This article will review Call Center’s features including the following: IVR Routing Business Hours Holiday Calendars Advanced Queue Settings Repeating Queue Greeting In-Queue Voicemails
This article is designed for Onflo (formerly Let's Talk!) System Administrators and Call Center Managers to demonstrate the features of Onflo Call Center Dashboard to assist you in tracking performance, identify trends, and make data-driven decisions that enhance service quality,
