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As a front office school staff member, you play a vital role in creating a positive and welcoming environment for students, parents, and visitors. However, throughout the school day, you may occasionally encounter challenging situations that involve profanity. Handling such
Richland School District Two launched a Onflo (formerly Let’s Talk) topic for stakeholders to submit tickets related to complaints or frustrations within the district. The tickets are sent directly to the district’s appointed Ombudsman. To access the topic, users begin
Indianapolis Public Schools launched Onflo (formerly Let’s Talk) to support their call center. The call center has a special call recorder form that brings in information from PowerSchool and can be routed to the appropriate topic (pictured above). The call center’s
As the conversation around social injustice and systemic inequity intensifies, school communities will need to share where they stand on these very important issues, especially when it comes to what changes can be made to make our local and national
Collecting customer feedback allows you to learn more about how customers perceive the service you are providing via Onflo (formerly Let's Talk). When a Ticket is closed, a feedback form may be sent to the Customer to offer the opportunity to
