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Total posts: 11

New in Onflo (formerly Let's Talk!) — April 2025

Explore the latest enhancements for Onflo (formerly Let's Talk!) Chatbot, Telephony and Call Center, and the Resource Center The April release brings enhancements to improve efficiency and accessibility, helping your district deliver even better customer service.  Onflo chatbot now supports

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New in Onflo (formerly Let's Talk!) — August 2024

Browser-based notifications for incoming calls, view recipients cc’d on email tickets, and more!  As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the

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Chatbot Profiles

Chatbot now offers the option to create school and/or department-specific versions which allows for more tailored and relevant responses. Add a Profile From the Settings page, click on Chatbot listed under the Channels section. You will see a Default Profile

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April 2024 - New In Onflo (formerly Let's Talk!)

Introducing the generative AI-powered Chatbot At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Chatbot, the only AI-powered chatbot designed for K-12.  With this

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Transportation Landing Page and Chatbot

Liberty Public Schools launched a Onflo (formerly Let’s Talk) page to support their transportation department. On the page, they embedded their frequently asked questions from their chatbot. To see their page click here. To see their FAQs embedded, click on

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Human Resources Chatbot

Memphis-Shelby County Schools has a Human Resources tab with a Onflo (formerly Let’s Talk) chatbot built in. The chatbot is cohesive with the chatbot the district uses, just localized on the HR landing page with a specific tab. Click here

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Expanding Chatbot To Kent Career Tech Center

Serving more than 20 school districts in West Michigan, Kent ISD uses Onflo (formerly Let’s Talk) to streamline communications and provide the best service for its stakeholders. In September 2021, Kent ISD expanded its Onflo implementation to the most frequently

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