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Total posts: 14

How To Set Up Translations

If multiple languages are used in your community and in your normal district communications, you will want your Let’s Talk account to reflect this diversity. Make it easy for everyone in your community to ask questions and share feedback with

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New in Let's Talk — April 2025

Explore the latest enhancements for Let’s Talk Assistant, Telephony and Call Center, and the Resource Center The April release brings enhancements to improve efficiency and accessibility, helping your district deliver even better customer service. Let’s Talk Assistant now supports additional

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New in Let’s Talk — March 2025

Explore the latest enhancements for Let’s Talk Assistant, Telephony and Call center, and the Resource Center The March release brings key enhancements inspired by you for Let’s Talk Assistant, Telephony and Call Center, and the Resource Center to improve customer

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New in Let’s Talk — August 2024

Browser-based notifications for incoming calls, view recipients cc’d on email dialogues, and more!  As you prepare for the 2024-2025 back-to-school season, we’re delivering enhancements and refinements to improve your overall experience in Let’s Talk. This month’s noteworthy updates include the

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Let's Talk Assistant Profiles

Let's Talk Assistant now offers the option to create school and/or department-specific versions which allows for more tailored and relevant responses. Add a Profile From the Settings page, click on Let's Talk Assistant listed under the Channels section. You will

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April 2024 - New In Let's Talk

Introducing the generative AI-powered Let’s Talk Assistant At K12 Insight, we're dedicated to redefining the standards of customer service within public schools. We're proud to introduce the new generative AI features for Let’s Talk Assistant, the only AI-powered chatbot designed

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January 2024 - New In Let's Talk

We’re thrilled to share two new updates to help you provide an even better experience for your customers. Let’s Talk Assistant: Offering a sleek new look, enhanced design capabilities, and an improved user experience, the latest version of Let's Talk

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Transportation Landing Page and Chatbot

Liberty Public Schools launched a Let’s Talk page to support their transportation department. On the page, they embedded their frequently asked questions from their chatbot. To see their page click here. To see their FAQs embedded, click on “FAQs” on

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