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Action! You've got something to enter (phone call, observation, etc.)! Log in (from a bookmark or from k12insight.com, clicking on Login in the top right), entering your district email address as your username. Click the green pencil icon in the
Alert! You've got a new Dialogue! Click your notification to log in. Review My Dialogues. Anything there is your responsibility. Take action! Click a Dialogue to open and read the Customer's message. Who should answer? You? Reply! Another team member?
Make sure your customers receive the best possible service by running down a few quick questions: Who is best-qualified to respond? Remember that you might not be the right person to respond to a particular question. Re-assign it to a