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Total posts: 7

New in Onflo (formerly Let's Talk!) — April 2025

Explore the latest enhancements for Onflo (formerly Let's Talk!) Chatbot, Telephony and Call Center, and the Resource Center The April release brings enhancements to improve efficiency and accessibility, helping your district deliver even better customer service.  Onflo chatbot now supports

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New in Let’s Talk — November 2024

Updates for easier, more convenient resource management Our November Let’s Talk release is brief but packed with enhancements to improve your experience with the Resource Center. If your district hasn’t explored this valuable Let’s Talk feature yet, learn more about

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Palo Alto USD Knowledge Base

Palo Alto Unified School District is in the process of creating their Knowledge Base with helpful content to help external stakeholders and internal staff members throughout the year. Learn more about the Knowledge Base here. District Examples

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Indianapolis Public Schools Knowledge Base

Under Indianapolis Public Schools' Onflo (formerly Let’s Talk), both external stakeholders and internal staff members have access to to a 'Cheat Sheets' button that redirects the user to the district's Knowledge Base. The Knowledge Base feature helps with organizing different

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Let’s Talk Knowledge Base: Best Practices

In this article we will cover guidelines for building a successful Knowledge Base!  For an overview of what Let’s Talk! Knowledge Base can do, click here. Structuring Your Knowledge Base Organization is key when it comes to making your knowledge

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Connecting Knowledge Base To Your Chatbot

You can now link Chatbot FAQs to related article(s) in your Knowledge base to guide customers to the right resources. System Administrators, Category Owners, Team Owners, and Article Managers have the ability to connect Knowledge Base articles to  Chatbot FAQs

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