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Indianapolis Public Schools launched a ticketing implementation with a shortcut on all employee desktops to submit tickets to the IT team through Let’s Talk. They incorporated several custom forms with the email address field pulling from an SFTP server to
Seattle Public Schools incorporated a Let’s Talk topic to their customer service center titled “SPS STAFF LOCKED OUT OF THE SYSTEM” serving as an easy and reliable way to let staff stay in touch when an emergency or unexpected event
Ithaca City School District uses Let’s Talk! as their help desk solution for technology support requests. For external stakeholders — like students and families — requests will be submitted through a custom form with a student ID number required as
Palo Alto Unified School District in California has been a K12 Insight client since October 2018. The staff needed a way to streamline communication both internally and externally which is why the district launched its Tech Ticketing page in August
A small district in Ohio leverages Let’s Talk! as an all-in-one internal services portal. Found directly on their district website, staff members at Youngstown City Schools can easily reach technology teams across different schools and buildings, the Human Resources department