We’re excited to share the latest updates to Let’s Talk, driven by your valuable feedback and our commitment to enhancing the platform. This month’s release introduces powerful new featu...

System Admins and Global Users can use the Agent Status Report to spot patterns in agent call availability and call durations. Access the Agent Status Report   1. Open the Dashboard by selecting ...

Create business hour rules to indicate which phone queues are open and available to take calls during specific days and times of the week. Calls received outside of business hours will go to voicemail...

Introducing Basic Telephony and Call Center Let’s Talk makes integrating inbound and outbound communications into one platform easy — improving customer service with increased first-call resol...

We’re excited to introduce a new Call Center add-on for Let’s Talk which allows you to integrate your district’s call center into Let’s Talk — your comprehensive customer ser...

Let’s Talk’s Call Center feature allows districts to use the platform as their comprehensive customer service solution and call center — allowing you to take incoming calls, make outgoing ca...