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Let’s Talk’s Telephony and Call Center features make it easy to manage and route calls, whether you’re a single agent or part of a larger support team. From basic phone handling and IVR menus to detailed dashboards and queue management
Let’s Talk’s Call Center feature provides many exciting upgrades to our Basic Telephony service. This article will review Call Center’s features including the following: IVR Routing Business Hours Holiday Calendars Advanced Queue Settings Repeating Queue Greeting In-Queue Voicemails In Queue
Take your Let’s Talk user experience to a new level with single sign-on (SSO). Setting up SSO for Let’s Talk allows users to access the platform using only one set of credentials. Better user experience Grant quick and easy access
