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Onflo (formerly Let’s Talk) allows you to support multiple phone lines, each with its set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Voicemail Message or Topic Phone Number Settings.
Indianapolis Public Schools launched Onflo (formerly Let’s Talk) to support their call center. The call center has a special call recorder form that brings in information from PowerSchool and can be routed to the appropriate topic (pictured above). The call center’s
Onflo (formerly Let’s Talk) allows you to support multiple phone lines, each with their set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Topic Phone Number Settings. Adding
Setting up Phone to Ticket: Calling all System Admins! With the Phone to Ticket feature, you can choose a team of Users to answer or manage Tickets that come in via phone. If you receive many phone calls throughout the
