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Total posts: 92
How to Import Categories and Topics
You can easily and efficiently import Topics and Categories using the new template available in the Topics Manager. From the Topics Manager page, click on the Import Topics button under the Search bar. You will see a pop-out window where
Let's Talk Certification
Master Let’s Talk. Elevate Customer Service. Improve Experiences Districtwide. Supercharge your skills with K12 Insight’s certification program for Let’s Talk users and system administrators. Become a Let’s Talk expert with Let’s Talk Certification! Unlock skills to navigate Let’s Talk seamlessly,
New in Let's Talk: August 2023
We are thrilled to introduce our latest set of features for Let’s Talk to make account setup and maintenance a breeze. Features include: Enhanced Topic Management Topics Manager received a sleek makeover, making it easier to find information about topics
AI for Let's Talk: The Magic of Community Voice
Data Science, Explained Curious to know exactly what’s happening to improve your Community Voice Word Clouds? Read on! The Baby with the Bath Water The biggest challenge in creating a useful word cloud is throwing out the unimportant words without
New in Let's Talk: August 2022
You asked. We Listened. Thank you to all of our LTA early adopters who have taken the time to submit their feedback. We’re proud to introduce Let’s Talk Assistant 3.0, which includes updates that make it simpler for everyone on
New in Let's Talk: May 2022
The new Let’s Talk! 17.0 is all about providing an exceptional user experience for district and school staff who build landing pages in the platform. We’re excited to roll out new updates that make it easier and more intuitive to
Training Resources
Welcome to Let's Talk! We have the resources you need to have the best Let's Talk experience. Read on for information about Let's Talk training and resources to help you maximize Let's Talk throughout your district! If you’ve recently been
How Do I Embed My Knowledge Base?
Create more opportunities for self-service throughout your website by embedding specific articles, sections of articles, or your entire knowledge base! Note: Embed codes are dynamic: all changes you make to Knowledge Base within your Let’s Talk! account will automatically be