Life of a Dialogue
If you want to view this video with closed-captioning, please click here to watch it directly on Youtube. Make sure you enable the closed-captioning feature on the video! Getting Started
Menu
- Tag: Dialogue Management, Let's Talk
More results...
Total posts: 94
Add and Manage Users
Users are the heart of Let's Talk, providing members of the community with information and service. While your roll-out plan will help to decide which team members are brought on as Users at each phase, you'll decide which permissions and
Topics Manager
The new Topics Manager is organized in a table view, giving users quick access to important information about each topic, including ownership, usage, last update, and status. With this clear and concise layout, your team can efficiently navigate and manage
Success Messages: Create Thank You Email
Personalized communication is key to customer satisfaction, and it’s now easier than ever with Success Message Groups. This feature gives your team greater flexibility in customizing the automatic acknowledgements for different scenarios. By defining specific message groups and assigning them
How to Create Landing Pages
Landing Page Dashboard This section allows System Administrators to create and manage the appearance of Let's Talk access points: Landing Pages, Tabs, and Fabs. Customized landing pages may be created for an entire district, for a specific region or school,
How to Embed Let's Talk on Your Website
Embedding Let's Talk Access Points on Your Website System Administrators have the option to email, copy, or download the embed codes of your choice. You may choose the embeddable iFrame code for a Landing Page or any of your Topics.
How to Set Up Customer Feedback Forms
Collecting customer feedback allows you to learn more about how customers perceive the service you are providing via Let’s Talk!. When a Dialogue is closed, a feedback form may be sent to the Customer to offer the opportunity to provide
How to Use Critical Alerts
Within Let's Talk, you have options for both manual and automatic use of Critical Alerts. When a Dialogue is marked as Critical, a designated team is notified by email and added to the Dialogue as team members. When Critical Alerts
Email to Dialogue
Email to Dialogue Many of us get plenty of email. Unfortunately, email isn’t naturally actionable. It doesn’t help teams define the workflow. Required information is often scattered. Let’s Talk! Dialogues, however, are assigned to owners and given priorities, and internal