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Introducing Basic Telephony and Call Center Let's Talk makes integrating inbound and outbound communications into one platform easy — improving customer service with increased first-call resolution while saving staff time. With our Basic Telephony and Call Center features, you will
We're excited to introduce a new Call Center add-on for Let's Talk which allows you to integrate your district's call center into Let's Talk — your comprehensive customer service solution. Call Center allows your team to take incoming calls, make
Let's Talk’s Call Center feature allows districts to use the platform as their comprehensive customer service solution and call center — allowing you to take incoming calls, make outgoing calls, and manage the call and phone agent queues. The Call
Cypress-Fairbanks ISD has made their transportation page easy to navigate with multiple places for people to submit questions and contact their district regarding buses and other feedback. Check out their page here. District Examples
Let’s Talk! allows you to support multiple phone lines, each with its set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Voicemail Message or Topic Phone Number Settings. You can
Indianapolis Public Schools launched a Let’s Talk form to support their call center. The call center has a special call recorder form that brings in information from PowerSchool and can be routed to the appropriate topic (pictured above). The call
Let’s Talk! allows you to support multiple phone lines, each with their set of greetings, voicemail messages, and auto-text replies. System Administrators can customize these settings in Settings > Phone and Text > Topic Phone Number Settings. Adding Phone Lines
Setting up Phone to Dialogue: Calling all System Admins! With the Phone to Dialogue feature, you can choose a team of Users to answer or manage Dialogues that come in via phone. If you receive many phone calls throughout the
